DEPARTMENT MANAGER

Primark; Swindon; On-site; GBP 36,000 - 48,000; Full time

Job summary

Primark Swindon is seeking an experienced Department Manager to help drive store performance and create a outstanding customer experience. You will collaborate with the management team to run daily operations, manage at least one department and lead a team of managers to maximize sales.

You will also support stock ordering, merchandising and staff development while delivering exceptional service. A proactive approach and willingness to grow within Primark’s training and career pathways are

Qualifications

• Minimum 3+ years of experience managing a retail team.
• Proven leadership and people development capability.
• Strong customer-service orientation and commercial sense.

Responsibilities

• Collaborate with the management team to support daily store operations.
• Take responsibility for at least one department, including stock and merchandising.
• Lead a team of managers to drive sales and set objectives.
• Provide a superior level of customer service.
• Engage in digital learning, apprenticeships and career pathways for personal growth.
• In the absence of senior management, oversee store operations during shifts.

Skills

Leadership

People management

Commercial awareness

Decision making

Job description

Location: Primark Swindon

Salary: £42,055 (with 31 days annual leave & pension)

Contract: Full-Time Permanent, 5 days out of 7

BECAUSE YOU’RE READY FOR THE NEXT LEVEL

A people-first culture where you can work with impact. A business that continues to grow and invest creating maximum joy at minimum cost. Just look at our 80,000+ colleagues across 450+ stores covering many markets globally, all leaving their mark.

Our colleagues are the heart of everything we do – we’re caring, dynamic and we succeed together. The Department Manager plays a pivotal role, with genuine accountability and ownership. Our managers are empowered within a structured framework, allowing you to mould your team’s growth and enhance the customer experience.

What You’ll Do

At Primark we do retail our way…so here is a taste of what you can expect in the role:

• Collaborate with the rest of the management team to support the daily running of the store.


• Responsible for at least one department within the store, including stock ordering and merchandising.


• Lead a team of managers to maximise sales by establishing goals and objectives.


• Provide a superior level of customer service.


• Drive your own development by taking advantage of our digital learning, apprenticeships and career pathways and see yourself grow in a supportive place powered by our people.


• In the absence of senior management, you will oversee the store for the shift.

What You’ll Bring

Guiding the team towards delivering an outstanding customer experience requires an assertive team player. Here’s what we need from you:

• Experienced manager with proven leadership skills.


• Ability to view situations from a commercial perspective resulting in more innovative thinking.


• Capable of working and making decisions, in a fast-paced environment.


• Proactive nature with a determination to succeed.

Excited? Good. Because it’s energising to put your skills to work in a growing global business committed to helping people express themselves – and feel a sense of belonging.

Our fashion isn’t one‑size‑fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

If you require extra support at any stage of the selection process, please get in touch with our team at [e-mail].