Department Manager

Zachary Daniels Recruitment; Dungannon; On-site; GBP 36,000 - 42,000; Full time

Benefits offered by this job

Pension

Holidays

Staff discount

Qualifications in sector

Development opportunities

Job summary

Zachary Daniels Recruitment is seeking an experienced Department Manager for a high-volume fresh food operation in South Tyrone. You will take hands-on leadership of Coffee, QSR and Deli departments, owning day-to-day operations and driving customer experience.

You will manage up to 35 team members, oversee food safety, planning, and performance KPIs, and work closely with the Store Manager on product innovation and seasonal menus.

Qualifications

• Experience at management level in fresh goods, grocery, deli or QSR.
• Strong people leadership and team development skills.
• Excellent knowledge of food safety and allergen compliance.
• A strong commercial understanding, including lead KPI's in this sector
• A hands‑on approach and the ability to lead from the shop floor.
• A genuine passion for food quality, customer service and operational standards.

Responsibilities

• Take full operational ownership of the department, managing teams of up to 35 plus.
• Manage recruitment, onboarding, training, performance, absence and team development.
• Plan staffing and rotas effectively to meet customer demand and commercial targets.
• Ensure excellent standards of food safety, hygiene, allergen management and legal compliance.
• Monitor all key performance indicators, taking action to improve performance.
• Ensure product availability, freshness, presentation and quality.
• Manage day-to-day production and preparation to meet customer demand while minimising waste.
• Identify and resolve operational issues quickly to maintain smooth service.
• Work closely with the Store Manager on new products / menu's to drive sales and seasonal times.
• Ensure new products and processes are implemented effectively across the operation.
• Use customer and team feedback to improve products, processes and overall department performance

Skills

People leadership

Food safety knowledge

Allergen compliance

Commercial awareness

Customer service focus

Shop floor leadership

Job description

Department Manager | Retail | South Tyrone

£36,000 - £42,000

An exciting opportunity for an experienced Manager to take ownership of a high-volume fresh food operation.

We are currently recruiting for a Retail Manager to oversee a range of fresh food departments, including Coffee, QSR and Deli.

This is a hands‑on leadership role with responsibility for the day-to-day operation, people management, food safety, compliance, commercial performance and customer experience across the departments.

Key Responsibilities

• Take full operational ownership of the department, managing teams of up to 35 plus.
• Manage recruitment, onboarding, training, performance, absence and team development.
• Plan staffing and rotas effectively to meet customer demand and commercial targets.
• Ensure excellent standards of food safety, hygiene, allergen management and legal compliance.
• Monitor all key performance indicators, taking action to improve performance.
• Ensure product availability, freshness, presentation and quality.
• Manage day-to-day production and preparation to meet customer demand while minimising waste.
• Identify and resolve operational issues quickly to maintain smooth service.
• Work closely with the Store Manager on new products / menu's to drive sales and seasonal times.
• Ensure new products and processes are implemented effectively across the operation.
• Use customer and team feedback to improve products, processes and overall department performance

About You

• We're looking for an experienced ideally in Fresh Goods, Grocery, Deli or QSR at Management level with a strong background in leading teams within a fast-paced environment.
• Strong people leadership and team development skills.
• Excellent knowledge of food safety and allergen compliance.
• A strong commercial understanding, including lead KPI's in this sector
• A hands‑on approach and the ability to lead from the shop floor.
• A genuine passion for food quality, customer service and operational standards.
• An Advantage if you hold any food safety qualifications to support however not essential as can be provided in securing the role.

The Package

• Salary; £36,000 - £42,000 (DOE)
• Bonus Structure
• Pension, Holidays and staff discount.
• Provided opportunity to secure qualifications in sector.
• Development opportunities to progress and business seek to widen the business portfolio.