Dental Receptionist

TN United Kingdom; Swindon; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Dental Receptionist to join their friendly team in Swindon. This role involves managing a busy reception, providing exceptional patient support, and assisting with administrative tasks. The ideal candidate will have dental industry experience and a positive, patient-focused attitude. With up to 28 days of paid holiday and a commitment to staff development, this is an excellent opportunity to grow within a supportive environment. If you're enthusiastic about contributing to a patient-first practice, this role is perfect for you.

Benefits

Up to 28 days paid holiday

Ongoing career development

Support from managers and directors

Tailored induction

Qualifications

• Experience in the dental industry is essential.
• Personable, positive, and patient-focused personality.

Responsibilities

• Manage a busy reception with excellent customer service.
• Assist with administrative tasks and support patients.

Skills

Customer Service

Communication Skills

Teamwork

Patient Focus

Education

Secondary/GCSE or equivalent

Tools

SOE/Exact Dental Software

Job description

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Here at Dentalcare Group, we are looking for an enthusiastic and passionate Dental Receptionist to join our friendly and professional team in our practice Dentalcare Swindon. We are a mixed NHS/Private practice that prides itself on putting our patients first and providing the best care.

About The Role

1. Hours: We are seeking an applicant who can work 40 hours per week, Monday to Saturday.
2. Responsibilities: Provide high levels of patient support and professionalism at all times.
3. Reception Duties: Manage a busy reception with numerous telephone calls, patients, and staff. Outstanding telephone manner and excellent customer service and communication skills are essential, with a focus on patient interests.
4. Administrative Tasks: Assist with various administrative, filing, and other tasks as required by the team.
5. Team Member: Join a happy, hardworking team, demonstrating friendliness, enthusiasm, and the ability to work under pressure.
6. Holidays: Up to 28 days paid holiday per year, including bank holidays.
7. Recognition: We are a recognized 'Investors in People' company.

About You

1. Personality: Personable, positive, enthusiastic, and patient-focused.
2. Experience: Dental industry experience is essential.
3. Skills: Ability to work well in a team, mentor, and manage others.
4. Qualifications: Secondary/GCSE or equivalent qualification.
5. Attributes: Responsible, reliable, diligent, hardworking.
6. Software Experience: Experience with Dental Reception and SOE/Exact Dental Software is preferred but not essential; training can be provided.

About Us

Dentalcare staff are central to our success. We offer a great workplace with tailored induction, ongoing career development, and dedicated support from managers and directors. We encourage staff to build additional knowledge. Good clinical and corporate governance are vital for patient care and employee development.

We aim to promote experienced individuals into suitable roles within the dental industry. Join a friendly, professional company you'll be proud to be part of.

If interested in joining our team at Dentalcare Swindon or another practice, please apply to be contacted by our recruitment team.

We are an equal opportunity employer, valuing diversity, equity, and inclusion. We are committed to creating a respectful environment and providing equal employment opportunities regardless of race, religion, sex, sexual orientation, gender identity, pregnancy, marital status, disability, age, or nationality.