Dental Receptionist

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Havant; On-site; GBP 18,000 - 24,000; Full time

Job summary

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is recruiting a Dental Receptionist for the Special Care Dental clinic in Pickles Coppice, Millbrook, Southampton. You will provide reception and admin support to the dental team and may travel to other clinics within the Hampshire area as needed.

The role requires strong communication, IT and organisational skills, with proficiency in Outlook, Word and Excel.

Qualifications

• GCSE English and Maths level 4/C or above, or a good standard of general education.
• Business and Admin NVQ Level 3 equival ent.
• Proficient IT skills including Outlook, Word and Excel.
• Knowledge of a dental software package would be an advantage.
• Strong interpersonal and communication skills.

Responsibilities

• Provide reception and administrative support to the dental team.
• Be responsible for opening and closing of dental clinic premises.
• Provide general clerical support including typing, mail handling, stock control and photocopying.
• Maintain appropriate records, registry system and dental records in line with NHS forms.
• Order and maintain stock, stationery and consumables.
• File records and radiographs; take minutes for meetings when required.

Skills

Communication skills

IT literacy

Organisational skills

Outlook

Word

Excel

Dental software knowledge

Education

GCSE English and Maths 4/C

Business and Admin NVQ Level 3

Tools

Outlook

Word

Excel

Dental software

Job description

Go back Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Dental Receptionist

The closing date is 29 September 2026

Are you an enthusiastic, flexible, reliable team player with excellent communication skills?HIOWH Special Care Dental Service is looking to recruit a Dental Receptionist to work within the Special Care Dental clinic situated at our Pickles Coppice, Millbrook, Southampton.Our service delivers routine and urgent care to patients, adults and children who are unable to access care in the General Dental Services due to their additional needs. This includes adults and children with a physical, sensory, intellectual, mental, medical, social impairment or disability and individuals with behavioural difficulties or dental anxiety.You will provide reception and administrative support to the whole dental team, providing an efficient effective service for our special care patients. There will be a need for you to provide cover as and when needed at the other clinics with the possibility for travel over the wider area of Hampshire.You will be confident, able to work under pressure with the ability to communicate effectively, delivering care with dignity and respect in a kind compassionate manner.It is important that applicants can demonstrate strong interpersonal, communication skills, excellent IT and organisational skills. Candidates should be proficient with Outlook, Word, Excel, should have competent keyboard skills, and knowledge of a dental software package would be an advantage.

Main duties of the job

Administrative support for Dental Officer, Dental Therapist and Dental Nurse, ensuring smooth running of clinics and/or dental administration offices. Be responsible for opening and closing of dental clinic premises.

Provide general clerical support including typing correspondence and clinical letters, mail handling, stock control and photocopying. Maintain appropriate records, registry system (postal), and file correspondence and clinical records, ensuring compliance with the agreed record keeping systems of the Trust, including completion of NHS Dental Forms.

Order and maintain stock, stationery and consumables.

File records, clinical correspondence and radiographs.

Take minutes for meetings as and when required to do so.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

• GCSE English and Maths level 4/C or above, or a good standard of general education
• Business and Admin NVQ Level 3 equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust