Dental Receptionist

The Dental Implant Clinic; Bath; On-site; GBP 18,000 - 24,000; Part time

Job summary

The Dental Implant Clinic, Bath is looking for a friendly, organised and professional individual to join our specialist team as a Part-Time Receptionist.

This reception and administrative role supports patients throughout their journey and helps the wider team provide an exceptional patient experience. Dental nursing experience would be highly beneficial, but full training will be provided for the right candidate.

Qualifications

• Reception and administrative experience preferred but not essential.
• Friendly, professional and patient-focused.
• Excellent communication and organisational skills.
• Able to work independently and as part of a team.

Responsibilities

• Welcoming patients and providing a friendly first point of contact
• Managing appointments, diaries and patient enquiries
• Answering telephone calls and emails
• Supporting patients throughout their treatment journey
• Assisting Treatment Coordinator with administrative tasks and patient paperwork
• Helping with complex treatment plans and associated documentation
• Ensuring patient records and paperwork are complete and up to date
• Liaising with the clinical team to support a smooth and efficient patient journey
• Providing general reception and administrative support to the wider team

Skills

Customer service

Organisation

Communication

Teamwork

Job description

The Dental Implant Clinic, Bath is looking for a friendly, organised and professional individual to join our specialist team.

This is a primarily reception and administrative role, supporting our patients throughout their journey with us and helping the wider team to provide an exceptional patient experience.

As a specialist implant practice, we carry out a high volume of complex treatments. Dental nursing experience would therefore be highly beneficial, as an understanding of dental terminology, complex treatment plans and clinical workflows would be extremely useful when supporting with patient paperwork and administration. However, this is not essential, and full training will be provided for the right candidate.

Part-Time Receptionist

• Welcoming patients and providing a friendly, professional first point of contact
• Managing appointments, diaries and patient enquiries
• Answering telephone calls and emails
• Supporting patients throughout their treatment journey
• Assisting our Treatment Coordinator with administrative tasks and patient paperwork
• Helping with complex treatment plans and associated documentation
• Ensuring patient records and paperwork are complete and up to date
• Liaising with the clinical team to support a smooth and efficient patient journey
• Providing general reception and administrative support to the wider team

We are looking for someone who is:

• Friendly, professional and patient-focused
• Highly organised and confident with administration
• An excellent communicator
• Able to work independently and as part of a close-knit team
• Comfortable managing a variety of tasks in a busy environment
• Keen to learn and develop within a specialist dental practice

Dental nursing or previous dental experience is preferred but not essential. The right candidate will be professional, organised, approachable and enthusiastic about providing an excellent experience for our patients.

Come and join our team!