Dental Pathway Coordinator

Hampshire and Isle of Wight ICB (104); West Boldon; On-site; GBP 32,000 - 39,000; Full time

Job summary

NHS Hampshire and Isle of Wight Integrated Care Board (NHS HIOW) is recruiting for a role within the Pharmacy, Optometry and Dentistry portfolio. You will provide specialist administrative and commissioning support, focusing on the Restorative Dentistry referral pathway, contract and financial processes, and performance reporting.

The post holder will analyse data, advise providers and stakeholders, coordinate meetings and maintain governance documentation to support service delivery across POD.

Qualifications

• Educated to degree level in a relevant subject or equivalent qualification.
• Experience in a similar public-facing role at a comparable level.
• Ability to communicate complex information in plain English.
• Strong attention to detail and problem-solving skills.
• Ability to plan, organise and prioritise own workload and meet deadlines.

Responsibilities

• Provide specialist administrative and commissioning support across the POD portfolio.
• Validate and administer specialist referrals, support contract and financial management.
• Analyse performance data and provide advice to providers, clinicians and stakeholders.
• Coordinate meetings, maintain governance documentation and contribute to service delivery.

Skills

Communication skills

Attention to detail

Planning & prioritisation

Data entry experience

Microsoft Office

Education

Degree level in relevant subject

Tools

Microsoft Office

Job description

Please note this organisation does not hold a sponsorship licence, we regret to inform you that we are unable to consider applications from individuals who require sponsorship.

The post holder will work as part of the Pharmacy, Optometry and Dentistry team supporting the management of effective commissioning and performance to ensure the successful delivery of delegated dental commissioning functions, and pharmacy and optometry as required.

The role requires specialist administrative and analytical expertise within dental.

commissioning, underpinned by theoretical knowledge and/or equivalent specialist practical experience, and an in-depth understanding of a range of primary dental commissioning procedures and practices.

This includes the application of primary dental services regulations, NHS contractual frameworks, delegated commissioning arrangements, performance management.

methodologies, and assurance processes, requiring the post holder to exercise specialist knowledge within a defined commissioning discipline to support operational delivery and informed decision-making.

In addition to administrative and coordination support, the role will support the team in managing and processing a number of key provider contracts in this space, as well as developing performance reports and data overviews.

This vacancy will close early should a high volume of applications are received.

Main duties of the job

Provide specialist administrative and commissioning support across the Pharmacy, Optometry and Dentistry (POD) portfolio, with particular responsibility for managing the Hampshire and Isle of Wight Restorative Dentistry referral pathway.

The postholder will validate and administer specialist referrals, support contract and financial management processes, analyse performance and activity data, and provide advice and guidance to providers, clinicians and stakeholders. They will support commissioning activities through contract administration, invoice processing, reporting, service improvement initiatives and stakeholder engagement.

The role also includes coordinating meetings, maintaining project and governance documentation, supporting financial processes, and contributing to the planning, development and delivery of commissioned services across the POD portfolio.

About us

NHS Hampshire and Isle of Wight Integrated Care Board (NHS HIOW) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people for our population. Working with our partners including Councils, NHS provider Trusts, GPs and voluntary and community organisations. We plan and allocate NHS resource to deliver a wide range of services including urgent and emergency care, mental health, primary care, elective hospital services and community care.

Working for us, you can help ensure that our residents and patients have access to the right services when they need them and assist them take greater care of their own health , improving experience and outcomes in population health and healthcare. We’re proud of our staff and the contribution they make and are committed to developing their knowledge and skills in a supportive, inclusive, and values-led organisation.

Job responsibilities

Please see detailed job description. Please note that this job description is subject to minor amendments following advertisement to ensure alignment with organisational requirements and service needs.

Application form

• Educated to degree level in a relevant subject or equivalent level of qualification
• Experience of working at a similar level in a comparable public facing role

Application form and interview

• Ability to communicate complex information in plain English,
• Demonstrates high level of attention to detail and problem solving skills.
• Experience of effectively planing, organising and prioritising own workload and meeting agree timescales.
• Experience and accuracy of data entry, with a good working knowledge of Microsoft
• Able to work on own initiative, understands personal accountability and the requirement to re-prioritise workload several times a day

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£32,073 to £39,043 a yearper annum, pro rata