Primary Care Commissioning Support - Dental

NHS Dorset; Marshfield; Hybrid; GBP 14,000 - 20,000; Part time

Job summary

NHS Bath and North East Somerset, Swindon, and Wiltshire Integrated Care Board is seeking a Primary Care Commissioning Support Assistant - Dental (0.6 WTE) to join our South West Collaborative Commissioning Hub.

You will provide administrative, secretarial and governance support to the dental commissioning teams, manage meetings, prepare agendas and minutes, and handle communications with contractors and the public.

Qualifications

• Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant previous proven experience.
• Experience in contract/commissioning team and in handling confidential information.
• Proficient with Microsoft Office and data protection guidelines.
• Strong written and verbal communication skills.

Responsibilities

• Provide administrative and secretarial services to the Head of Primary Care Commissioning & Transformation and team.
• Prepare meetings, agendas, and minutes with follow-up actions.
• Support the dental commissioning team with management of contracts and projects.
• Coordinate information gathering and enquiries as needed.
• Manage communications from the public and contractors.
• Work as part of a dynamic team across the Hub, ICBs, and South West region.

Skills

Administrative experience

IT skills

Data Protection Act knowledge

Clear communicator

Education

NVQ 4 level or equivalent

Tools

Outlook

Word

Excel

PowerPoint

Access

Job description

Primary Care Commissioning Support - Dental

An exciting opportunity has arisen for an organisedadministrator looking to support vital dental delivery in the South West. NHSSomerset is now seeking a Primary Care Commissioning Support Assistant - Dental(Agenda for Change Band 4) to join their dynamic team within the South WestCollaborative Commissioning Hub.This position offers 0.6 WTE per week. In this key role, you will providecomprehensive support to the governance and performance management of the wholedental team. Your daily responsibilities will include managing the teamscentral inbox and processing correspondence from both contractors and thepublic. This role will also be involved in supporting organisation of meetingsand will assume a mutually agreed specific lead role for managing a governanceprocess.To excel, you should hold an NVQ Level 4 or equivalent proven administrativeexperience, possess intermediate IT skills (Microsoft Office), and display anunderstanding of strict Data Protection Act guidelines. We are looking for aclear communicator who remains calm under pressure, multitasks seamlessly, andtakes initiative to meet tight deadlines. Join us to help shape regional dentalservices and champion core NHS values.

Main duties of the job

Are you an organized administrative professional looking tomake a meaningful impact on local healthcare? We are seeking a Primary CareCommissioning Support Assistant (Contracting and Governance) to join ourdynamic team within the South West Collaborative Commissioning Hub.In this vital role, you will work closely with our Programme Manager to providehigh-quality administrative, secretarial, and governance support. You willfocus specifically on supporting the commissioning and contracting of dentalservices across the whole South West Region.We are a "team of teams" that deeply values diversity, inclusion, anda healthy work-life balance. We support agile, flexible ways of working,meaning your week will feature a blend of home working and office presence. Ifyou are a calm, efficient multi-tasker with intermediate IT skills and acommitment to reducing health inequalities, we want to hear from you.

About us

Under the Model ICB Blueprint and the 10 Year Health Plan,ICBs will adopt a morestrategic commissioning role, focusing on population needs, reducinginequalities, anddelivering the three shifts as defined in the 10 year health plan, all whileoperating within strict financial limits.

The new organisation will operate on a larger scale with arevised vision and purpose,managing a commissioning budget of around £8 billion. Our role as astrategiccommissioner is to transform our local NHS through exceptional commissioningand build an innovative health system fit for the 21st century that truly meetsour communities needs. Informed by high quality data and insights, we willradically re-imagine how we operate, making sure that every pound in oursystem delivers the best possible value for everyone we serve.

We will encourage and support our people to grow and developnew skills and embrace new agile ways of working. Everyone is encouragedto contribute ideas, seek feedback, and take part in creating a listeningand learning culture where insight leads to improvement.

We will work as a team of teams, collaborating acrossservices and professions to deliver the best outcomes for our communities.You will be encouraged, and expected to model inclusive behaviours,valuing diverse perspectives and helping to create a workplacewhere everyone feels respected, supported, and able to thrive.

Job responsibilities

Please also refer to the attached detailed JobDescription.

This role is focused on supporting the commissioning andcontracting of dental services, with a specific focus on contracting andgovernance working closely with the Programme Manager (Planning, Performanceand Governance) to administratively support projects and areas of work withinthis scope.

The role will:

Provide and coordinate administrative and secretarialservices to the Head of Primary Care Commissioning & Transformation andteam, and consistently deliver a service which promotes good customer serviceand effective working relationships.

This will include:

Preparation of meetings, agendas, and minutes, takingappropriate follow-up action as required.

Support the dental commissioning team with the management ofcontracts and projects.

Gathering information and undertaking enquiries as and whenis necessary.

Managing communication and correspondence from members ofthe public and contractors.

As a Primary Care Commissioning Support Assistant(Contracting and Governance), the post holder will work as part of a dynamicteam within the South West Collaborative Commissioning Hub, delivering aneffective service supporting managers and staff across the Hub, ICBs, and thewider South West.

The job description and person specification are an outlineof the tasks, responsibilities and outcomes required of the role. The jobholder will carry out any other duties as may reasonably be required by theirline manager.

The job description and person specification may be reviewedon an ongoing basis in accordance with the changing needs of the Department andthe Organisation.

Person Specification

Skills, abilities and Knowledge

• Please also see attached Person Specification.
• Experience of working in a contract/commissioning team.
• Significant administrative/ secretarial experience including initiating and maintaining office systems.
• Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
• Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access.
• Understanding of Confidentiality and Data Protection Act.
• Knowledge of NHS issues.
• Commitment to continuing professional development.

Qualifications

• Please also see attached Person Specification.
• Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
• Experience

Experience

• Please also see attached Person Specification.
• Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users.
• Ability to work at pace in a busy working environment and able to multi-task.
• Effective team working.
• Minute taking.
• Ability to work without supervision.
• Able to work on own initiative, organising changing and often tight deadlines.
• Professional, calm, and efficient manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

NHS Bath and North East Somerset, Swindon, and Wiltshire Integrated Care Board