Dental Front Desk Receptionist — Patient Experience

Rodericks Dental Partners; South Normanton; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Tiered salary based on experience

Retail discounts

Annual leave that increases with length of service

Extra day of annual leave for your Birthday

Comprehensive training

Refer a friend scheme

Job summary

A dental service provider in South Normanton is seeking a Receptionist. The ideal candidate will excel in providing exceptional customer service, managing schedule diaries, and working effectively within a team. Responsibilities include liaising with patients, handling queries, and providing information about treatment options. The role offers tiered salary based on experience, retail discounts, increasing annual leave with service, and comprehensive training.

Qualifications

• Ability to easily build rapport and provide high-level customer service.
• Drive to seize opportunities and contribute to the practice’s success.
• Comfortable working to practice KPIs (call answer rate, data capture, and rebooking).

Responsibilities

• Providing an exceptional patient journey both in person and over the phone.
• Managing the diary and ensuring the schedule is filled correctly.
• Working with the team to understand treatment options available within the practice.

Skills

High-level customer service

Building rapport

Attention to detail

Organisational skills

IT skills

Team player

Job description

A dental service provider in South Normanton is seeking a Receptionist. The ideal candidate will excel in providing exceptional customer service, managing schedule diaries, and working effectively within a team. Responsibilities include liaising with patients, handling queries, and providing information about treatment options. The role offers tiered salary based on experience, retail discounts, increasing annual leave with service, and comprehensive training.