Dental Receptionist — Patient Care & Front Desk Pro

Mydentist; Bristol; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Health and wellbeing support

25 days holiday + bank holidays

Discounts at cinemas/restaurants

Training opportunities

Parking available

Good work-life balance

Job summary

mydentist in Emersons Green, Bristol is seeking a receptionist to deliver outstanding customer service to patients and visitors. You will manage front desk calls, greet customers, and help keep the practice running smoothly with friendly, efficient support.

The role is full-time (40 hours) Monday–Saturday with one day off; on-site work only. Benefits include generous holidays, wellbeing support, and discounts, with opportunities for training and development.

Qualifications

• Experience in customer service is desirable.
• Excellent communication skills and a friendly manner.
• Able to multitask and work to KPIs.
• Capable of building relationships with customers and patients.

Responsibilities

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently so the team flows well.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Customer service

Phone handling

Multitasking

Relationship building

Computer systems

Tools

Computer systems

Job description

mydentist in Emersons Green, Bristol is seeking a receptionist to deliver outstanding customer service to patients and visitors. You will manage front desk calls, greet customers, and help keep the practice running smoothly with friendly, efficient support.

The role is full-time (40 hours) Monday–Saturday with one day off; on-site work only. Benefits include generous holidays, wellbeing support, and discounts, with opportunities for training and development.