Dental Clinical Assistant / Receptionist

Wirral Community Health and Care NHS Foundation Trust; Wirral; On-site; GBP 23,000 - 28,000; Part time

Job summary

Wirral Community Health and Care NHS Foundation Trust invites applications for three permanent part-time roles in the Specialised Dental Service. The positions involve reprocessing reusable dental equipment, decontamination of the dental environment, and some patient-facing reception duties across Wirral dental clinics.

Posts are based in Wallasey and Birkenhead, with flexible site movement. The roles include 15, 23.5, and 18 hour posts. Applicants should indicate the post they are applying for.

Qualifications

• Experience of working in a medical or dental environment.
• Knowledge of Microsoft Office Programmes.
• Knowledge of Dentally or other dental patient software.
• Experience in the reprocessing and sterilisation of dental and/or medical instruments, HTM01-05.
• Hold a full driving licence and have access to a car.
• Reliable and trustworthy.
• Vaccinated (or willing to be vaccinated) against Hepatitis B.

Responsibilities

• Inspect, clean and sterilise reusable instruments in a dental clinic using automated equipment to nationally agreed standards.
• Operate a washer disinfector and autoclave.
• Record sterilised instruments and pack them for use.
• Daily maintenance of cleaning equipment and care environment.
• Book appointments using the Dentally system.
• Collect and record patient charges and file records.

Skills

Literacy

Numeracy

Dental environment experience

Microsoft Office

Tools

Dentally

Microsoft Office

Job description

We advertise our job vacancies via Trac, an online recruitment system. Take your next career step and jump at a new opportunity - join Team WCHC today!Don't miss our Staff Benefits page to find out more about the many benefits of joining our Trust and what it's like to be part of Team WCHC.

Dental Clinical Assistant / Receptionist

Band 2

Main area Administrative Grade Band 2 Contract Permanent Hours Part time - 23.5 hours per week (Split over 3 posts: POST 1 - 1 x 15 hours post (Monday + Wednesday 8.30am- 5pm); POST 2 - 1 X 23.5 hours post (Monday - Thursday 11.30am-4.30pm + Friday 12.30pm-4pm); POST 3 - 1 x 18 hours post (Monday 8.30-17.00; Thursday 8.30-17.00; Friday 13.30-16.30)) Job ref 844-8378786

Site Victoria Central Dental Clinic Town Wirral Salary £25,272 per annum pro rata Salary period Yearly Closing 17/11/2026 23:59

Wirral Community Health & Care NHS Foundation Trust's common purpose:

We will support you and your community to live well.

Our values:

Compassion
Supportive and caring, listeningto others.

Open
Communicating openly, honestly and sharing ideas.

Trust
Trusted to deliver, feeling valued and safe.

Wirral Community Health & Care NHS Foundation Trust provides high quality community health and care services which are responsive to the needs of our local population. Services are delivered by our dedicated and innovative multi disciplinary professionals and supported by equally committed staff behind the scenes. We strive to continue developing and improving our services by working with and listening to our populations, partners, commissioners and staff.
WCHC offers you a great opportunity to be a part of a talented, passionate and committed team delivering excellent community based services across Cheshire and Merseyside.

Job overview

Applications are invited for 3 permanent part time roles within the Specialised Dental Service.

The roles are mixed roles, providing the reprocessing of reusable dental equipment and decontamination of the dental environment and also some patient facing reception duties within our dental clinics. The roles are based at our dental clinics across Wirral - currently in Wallasey (including the Leasowe area) and Birkenhead. The successful candidates will be expected to work flexibly across all sites where required and should also be able to move around between different sites during the working day as required.

On occasion, administrative support may also be provided at our dental clinics or dental office, based in Wallasey.

The posts available are:

POST 1 - 1 x 15 hours post (Monday + Wednesday 8.30am- 5pm)

Candidates should state which post they are applying for in their application.

Main duties of the job

Dental Clinical Assistant / Receptionist - reprocessing of reusable dental equipment and decontamination of the dental environment within the dental clinic and the provision of patient facing reception / administrative duties within our dental clinic and the

Working for our organisation

Wirral Community Health and Care NHS Foundation Trust has been rated as Good by CQC (Dec 2023) with some outstanding areas.

As an aspiring outstanding Trust we have numerous policies and procedures in place which provide standard organisational ways of working, in line with organisational objectives, relevant legislation and requirements. Policies allow for continuity and consistency within the Trust. Employees must abide by and adhere to all Wirral Community NHS Trust’s policies, at all times.

Detailed job description and main responsibilities

Clinical Duties

• To inspect, clean and sterilise reusable instruments for use in a dental clinic using automated equipment to nationally agreed standards.
• To operate a washer disinfector and autoclave.
• To accurately pack and record sterilised instruments.
• Daily maintenance of the cleaning equipment and care environment.
• Obtain and provide data as required
• Complete stock and date checks of dental materials and dental equipment as required

Administrative Duties

• Book appointments using the Dentally patient record system.
• Collect and record patient charges
• Filing and scanning patient records.
• Answer telephone calls from the general public and healthcare professionals.
• Undertake training required to ensure quality of service to agreed standards

This list is not exhaustive

Person specification

Skills and attributes

• Possess a reasonable level of literacy and numeracy

Experience and knowledge

• Experience of working in a medical or dental environment
• Knowledge of Microsoft Office Programmes
• Knowledge of Dentally or other dental patient software
• Experience in the reprocessing and sterilisation of dental and / or medical instruments, dental decontamination processes and knowledge of HTM01-05
• Hold a full driving licence and have access to a car
• Reliable and trustworthy
• Ability to communicate wellVaccinated (or willing to be vaccinated) against Hepatitis B

By applying for this post you are agreeing to Wirral Community Health and Care NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Record system.

For further information explaining how we use your information in line with GDPR please see our ‘Guidance for applicants’ document under the section 'Additional documentation'.

We are a Disability Confident and Mindful Employer.WCHC is committed to recruiting and supporting a diverse workforce and we welcome applications from all sections of the community, regardless of disability, age, sex, race, religion, sexual orientation, maternity/pregnancy, marriage/civil partnership or transgender status. We are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage BAME, LGBTQ+ and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and are keen to support reasonable adjustments to support our new and existing staff.

We are proud to support our Armed Forces Community as aVeteran Aware NHS Trust and are pleased to share that we recently achieved Bronze Award accreditation, in the Defence Employer Recognition Scheme . We support the armed forces as an employer; recognising the experiences and skills ex-military personnel have gained through their service.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.