Dental Clinical Assistant / Receptionist

Wirral Community Health and Care NHS Foundation Trust; Parkgate; Sur place; GBP 12 000 - 18 000; Temps partiel

Résumé du poste

Wirral Community Health and Care NHS Foundation Trust is recruiting for Dental Clinical Assistant / Receptionist roles across its specialist dental service. The positions are part-time and based across Wirral clinics in Wallasey and Birkenhead, with flexible site movement and occasional administrative support at the dental office in Wallasey.

Post holders will reprocess reusable dental equipment, assist with decontamination, and perform patient-facing reception and administrative duties.

Qualifications

• Literacy and numeracy are essential.
• Experience in a medical or dental environment.
• Knowledge of Dentally or other dental software.
• Full driving licence and access to a car.
• Vaccinated (or willing to be vaccinated) against Hepatitis B.

Responsabilités

• Reprocess and decontaminate reusable dental equipment and ensure a clean dental environment.
• Provide patient-facing reception and administrative duties within clinics.
• Book appointments using the Dentally system and manage patient records.
• Assist with stock checks, billing, and general clerical tasks.

Connaissances

Good communication

Literacy and numeracy

Flexibility

Reliability

Willingness to work across sites

Outils

Dentally

Microsoft Office

Washer/Disinfector

Autoclave

Description du poste

Wirral Community Health and Care NHS Foundation Trust

Dental Clinical Assistant / Receptionist

The closing date is 17 November 2026

Applications are invited for 3 permanent part time roles within the Specialised Dental Service.

The roles are mixed roles, providing the reprocessing of reusable dental equipment and decontamination of the dental environment and also some patient facing reception duties within our dental clinics. The roles are based at our dental clinics across Wirral - currently in Wallasey (including the Leasowe area) and Birkenhead. The successful candidates will be expected to work flexibly across all sites where required and should also be able to move around between different sites during the working day as required.

On occasion, administrative support may also be provided at our dental clinics or dental office, based in Wallasey.

The posts available are:

POST 1 - 1 x 15 hours post (Monday + Wednesday 8.30am- 5pm)

Candidates should state which post they are applying for in their application.

Main duties of the job

Dental Clinical Assistant / Receptionist - reprocessing of reusable dental equipment and decontamination of the dental environment within the dental clinic and the provision of patient facing reception / administrative duties within our dental clinic and the

About us

Wirral Community Health and Care NHS Foundation Trust has been rated as Good by CQC (Dec 2023) with some outstanding areas.

As an aspiring outstanding Trust we have numerous policies and procedures in place which provide standard organisational ways of working, in line with organisational objectives, relevant legislation and requirements. Policies allow for continuity and consistency within the Trust. Employees must abide by and adhere to all Wirral Community NHS Trust's policies, at all times.

Job responsibilities

Clinical Duties

• To inspect, clean and sterilise reusable instruments for use in a dental clinic using automated equipment to nationally agreed standards.
• To operate a washer disinfector and autoclave.
• To accurately pack and record sterilised instruments.
• Daily maintenance of the cleaning equipment and care environment.
• Obtain and provide data as required
• Complete stock and date checks of dental materials and dental equipment as required

Administrative Duties

• Book appointments using the Dentally patient record system.
• Collect and record patient charges
• Filing and scanning patient records.
• Answer telephone calls from the general public and healthcare professionals.
• Undertake training required to ensure quality of service to agreed standards

This list is not exhaustive

Person Specification

Skills and attributes

• Possess a reasonable level of literacy and numeracy

Experience and knowledge

• Experience of working in a medical or dental environment
• Knowledge of Microsoft Office Programmes
• Knowledge of Dentally or other dental patient software
• Experience in the reprocessing and sterilisation of dental and / or medical instruments, dental decontamination processes and knowledge of HTM01-05
• Hold a full driving licence and have access to a car
• Reliable and trustworthy
• Ability to communicate well
• Vaccinated (or willing to be vaccinated) against Hepatitis B

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Wirral Community Health and Care NHS Foundation Trust