Dental Clinic Manager - Lead Patient Experience & Growth

Impress; Leeds; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary package

Incentive program tied to KPIs

40-hour work week

Modern clinics and equipment

Training and career development

Employee discounts on treatments and ≈

Job summary

IMPRESS is looking for a Dental Clinic Manager for the Greater Leeds Area (On-site). You will lead on-site teams across our growing digital orthodontic clinic network, ensuring world-class patient experiences and smooth operations.

Join a fast-paced healthtech environment with comprehensive training, modern clinics and KPI-driven incentives. This role offers a permanent full-time contract with a 40-hour workweek and strong growth potential within Europe’s leading digital orthodontic group.

Qualifications

• Proven previous experience in Dental Clinical Management.
• Calm and professional manner toward the team and the patients.
• Leadership, verbal and written communication skills for management.
• Energetic, well-organised and team spirited.
• Numbers-driven for sales.
• Passionate for training the team to help patients through their journey.
• Strong knowledge and use of PC and common software applications.

Responsibilities

• Be the face of IMPRESS, deliver a world-class experience for every customer.
• Supervise and lead the on-site team with their tasks and responsibilities.
• Maintain the clinic’s team and your professionalism to sustain a patient-friendly environment.
• Solve escalated issues of any problems relating to patients.
• Guide the sales team to improve the clinic’s conversion rate.
• Ensure compliance and performance of the clinic with sanitary protocols.
• Coordinate with the booking agents and patient care for smooth appointment planning.
• Participate in recruitment, marketing actions and reception of patients.

Skills

Leadership

Communication

Sales mindset

Teamwork

Tools

PC proficiency

Common software applications

Job description

IMPRESS is looking for a Dental Clinic Manager for the Greater Leeds Area (On-site). You will lead on-site teams across our growing digital orthodontic clinic network, ensuring world-class patient experiences and smooth operations.

Join a fast-paced healthtech environment with comprehensive training, modern clinics and KPI-driven incentives. This role offers a permanent full-time contract with a 40-hour workweek and strong growth potential within Europe’s leading digital orthodontic group.