Democracy Operations Officer: Elections & Registration

Coventry City Council; Coventry; On-site; GBP 21,000 - 29,000; Full time

Job summary

Coventry City Council is seeking an organised administrator for Elections and Electoral Registration. You will support the Head of Electoral Services, maintain electoral registers, and help ensure timely, accurate responses to statutory deadlines.

The role includes outreach to boost registration and participation, and requires DBS clearance and Right to Work in the UK. You will work as part of a small team focused on transparency, accessibility and continuous service improvement in a dynamic

Qualifications

• Excellent communication skills when conveying electoral requirements and updates.
• Meticulous attention to detail to maintain the electoral register.
• Passion for democratic processes to administer fair elections.
• Ability to work to tight deadlines and handle changing demands.
• Strong customer service skills across phone, email and face-to-face.
• Experience working in a team and ability to work without supervision.
• Flexible to work additional hours including evenings and weekends.
• Proficiency with a variety of IT systems and applications.

Responsibilities

• Provide operational assistance to the Head of Electoral Services.
• Maintain the register of electors, absent votes list and monthly alterations.
• Organise data and support data mining activities and election timetables.
• Engage in outreach to encourage electoral registration and participation.

Skills

Communication

Attention to detail

Democratic process

Deadline driven

Customer service

Team player

Flexible hours

IT systems

Tools

IT systems

Job description

Coventry City Council is seeking an organised administrator for Elections and Electoral Registration. You will support the Head of Electoral Services, maintain electoral registers, and help ensure timely, accurate responses to statutory deadlines.

The role includes outreach to boost registration and participation, and requires DBS clearance and Right to Work in the UK. You will work as part of a small team focused on transparency, accessibility and continuous service improvement in a dynamic