Delivery Team Leader - On-Time, Safe & Customer-Focused

Grafton Group; West of England; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Apprenticeships & Career Development

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

ShareSave Scheme

Retail & Leisure Discounts

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Job summary

Selco Builders Warehouse is hiring to lead a high‑performing delivery team, including HGV and van drivers and pickers/loaders. You’ll plan outbound deliveries, ensure on‑time, in‑full orders, and oversee safe loading and loading accuracy.

You will drive delivery performance, safety, and cost controls while coaching the team to build capability and achieve targets. You’ll support branch operations as senior on duty, working 37.5 hours weekly.

Qualifications

• Experience leading delivery teams and drivers.
• Ability to plan outbound deliveries to meet on-time targets.
• Strong focus on safety, compliance and cost control.
• Proven track record in coaching and developing staff.

Responsibilities

• Lead and develop a delivery team including drivers and pickers.
• Plan and manage outbound deliveries to meet quality and timeliness.
• Ensure safe, accurate picking and loading of orders.
• Monitor delivery performance and drive KPI achievement.
• Maintain safe, compliant branch operations and capacity.
• Drive customer service, sales opportunities and loyalty.
• Coach your team to deliver high performance.
• Support branch management and cover on‑duty leadership.
• Work 37.5 hours per week.

Skills

Team leadership

Delivery planning

Safety compliance

Customer service

Coaching

Job description

Selco Builders Warehouse is hiring to lead a high‑performing delivery team, including HGV and van drivers and pickers/loaders. You’ll plan outbound deliveries, ensure on‑time, in‑full orders, and oversee safe loading and loading accuracy.

You will drive delivery performance, safety, and cost controls while coaching the team to build capability and achieve targets. You’ll support branch operations as senior on duty, working 37.5 hours weekly.