Delivery Station Manager

Amazon; Reading; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company is seeking a Delivery Station Manager to oversee operational excellence at their Reading site. The role involves managing a team, analyzing performance, and driving improvements in logistics. Candidates must have a degree and experience in stakeholder management, along with strong data-driven decision-making skills.

Qualifications

• Relevant experience in successful people and stakeholder management.
• Advanced proficiency in verbal and written English.
• Relevant experience in using data to influence business decisions.

Responsibilities

• Manage and develop a team of Area Managers.
• Analyse site performance and implement actions for improvement.
• Collaborate with various teams for operational initiatives.

Skills

Stakeholder Management

Data Analysis

Leadership

Communication

Education

Degree

Tools

MS Office

Job description

Operations is the beating heart of Amazon. This key part of our business makes sure we dispatch and deliver orders efficiently so that our customers get their items on time. It’s driven by Delivery Station Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key job responsibilities
- Manage and develop a team of Area Managers
- Own your site, deal with issues and positively impact site performance
- Analyse site performance against relevant business objectives, and put in place actions to improve our operational excellence
- Work closely with other support teams, including PxT (HR), Finance, Delivery Service Partners (DSP), IT, Amazon Customer Excellence System (ACES) and Engineering units
- Design and deliver initiatives across the sites to improve operational performance

A day in the life
You have ultimate ownership for an entire Delivery Station, leading teams, tracking site performance and always looking for ways to improve the customer experience. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve collaboration with different stakeholders, deep diving performance and risk metrics for sites as well as preparing for different levels of demand. You will mentor and coach your team to achieve top level results. - A degree
- Relevant experience in successful people and stakeholder management
- Advanced proficiency in verbal and written English and intermediate proficiency in the local language
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Relevant experience in key areas of production and supply chains Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
- Experience in Lean, Six Sigma and Kaizen techniques
- Experience in a similar logistical working environment
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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