Delivery Specialist

goeasy Ltd; Glasgow; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Delivery Specialist to enhance customer satisfaction through exceptional service. This role offers the chance to engage with customers directly, providing solutions and support while delivering products to their homes. With a commitment to comprehensive training and a supportive work culture, this opportunity is ideal for individuals looking to grow in a customer-focused environment. Join a team that values compassion, integrity, and personal development, while enjoying a robust benefits package and recognition for your contributions.

Benefits

Monthly Incentive Plans

Extended Healthcare Coverage

Employee Discounts

Tuition Assistance Program

Paid Volunteer Days

Leadership Development Programs

Qualifications

• Excellent communication skills and a results-oriented mindset.
• Ability to lift heavy items and maintain a valid driver's license.

Responsibilities

• Build superior customer sales experiences through various channels.
• Deliver products and provide best-in-class service to customers.
• Support retail operations and maintain store merchandising.

Skills

Customer Communication

Sales Orientation

Compassion and Empathy

Integrity

Physical Strength

Education

High School Diploma

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.

As a Delivery Specialist, you will have a large impact in ensuring our customers are fully satisfied with our services when they are receiving our product.

No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.

What’s in it for you:

Benefits and Perks package which goes beyond your base salary:

• Financial
  • Monthly incentive plans
  • RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle
  • Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
  • 5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
• Perks
  • Perkopolis employee discount program
  • Employee discounts on furniture, electronics, and appliances
  • easyloans – employees have access to loans at lower interest rates
  • Tuition Assistance Program
• Recognition
  • Opportunities for monthly, quarterly, and annual awards
  • Leadership development programs – over 70% internal promotion rate!

What you will do:

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.
• Demonstrate compassion and empathy for our customers by understanding their situations, needs, and offering solutions.
• Communicate the terms and conditions of our financial products and how we can help them achieve their goals.
• Support retail operations by supporting the merchandising and maintenance of the store.
• Deliver best in class service when delivering our products to customers' homes.

Who you are as the successful candidate:

• Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction.
• Compassionate and operates with integrity on every sale – will care deeply for our customers!
• Some experience in a customer-facing environment.
• Full class driver’s license with a driver’s abstract in good standing.
• Ability to lift 50+ pounds and move large home goods.
• Able to pass background checks (criminal, employment, driving history).

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.