Delivery Route Leader & Driver Coach

Nova Leisure Ltd; Salisbury; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

Enhanced parental benefits

EAP

Pension

22days annual leave

Job summary

LKQ Euro Car Parts in Salisbury is seeking a Driver Coordinator to plan delivery routes, supervise a team of drivers, and ensure high standards of customer service. You will coordinate with internal teams to meet SLAs and maintain safety compliance across daily operations.

The role requires experience in a similar position, a valid driving licence, and the ability to thrive in a fast-paced environment. We offer a supportive environment with pension and employee benefits.

Qualifications

• Experience working in a similar role.
• Ability to lead, motivate and supervise a team of Drivers.
• Strong attention to detail.
• Ability to thrive in a high pressure and fast-paced environment.
• Desire to work for a company where you can thrive, and which encourages those around you to thrive.
• Current valid Driving Licence.

Responsibilities

• Manage the efficient route planning of the delivery vehicles and ensure that stock is moved efficiently and safely.
• Build relationships with internal customers to determine their requirements, manage expectations and achieve our service level agreements.
• Live and breathe excellent customer service and support and coach our Drivers to do the same.
• Ensure all business Health and Safety measures are followed and report on all accidents and near misses.
• Motivate, lead and develop the team to excel in their current role and understand and support their aspirations.
• Improve returns, credits and warranty processes thereby enhancing the customer experience.
• Control and monitor costs, such as driver overtime, absence etc.

Skills

Route planning

Team leadership

Customer service

Health and safety

Attention to detail

Driving licence

Experience in similar role

Job description

LKQ Euro Car Parts in Salisbury is seeking a Driver Coordinator to plan delivery routes, supervise a team of drivers, and ensure high standards of customer service. You will coordinate with internal teams to meet SLAs and maintain safety compliance across daily operations.

The role requires experience in a similar position, a valid driving licence, and the ability to thrive in a fast-paced environment. We offer a supportive environment with pension and employee benefits.