Delivery Practice Manager - Global Accounts, AWS Industries Professional Services

Amazon; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Delivery Practice Manager to lead transformative IT projects for Fortune 500 clients. This role involves engaging with customers, selling consulting engagements, and delivering high-quality services while building and leading top-notch teams. The ideal candidate will possess extensive experience in IT infrastructure, cloud computing, and AI/ML applications, ensuring that clients achieve their business goals through innovative technology solutions. Join a dynamic team dedicated to driving AWS adoption and success in key markets, where your leadership will make a significant impact on enterprise transformations.

Qualifications

• 15+ years of experience in technology implementation and consulting.
• Strong analytical skills and ability to think strategically.

Responsibilities

• Engage and collaborate with Global Accounts sales managers.
• Lead high-quality delivery of customized engagements with partners.

Skills

IT infrastructure experience

Customer relationship management

Sales experience

AI/ML application

Analytical skills

Consulting practice leadership

Education

15+ years of technology implementation experience

Tools

AWS services

Virtualization technologies

Job description

Delivery Practice Manager - Global Accounts, AWS Industries Professional Services

Do you have IT infrastructure experience in Fortune 500 enterprise customers? Have you hired and led teams of consultants to assist Fortune 500 enterprise customers to manage and implement IT related projects? Can you lead an enterprise customer through a variety of projects involving IT strategy, distributed architecture implementation, and hybrid cloud operations? Can you build and lead world class teams that drive breakthrough business results using AI/ML?

At AWS, we are looking for a Delivery Practice Manager, with a successful record of leading Global Accounts customers through a variety of transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations, to lead our AWS Professional Services business in Japan.

Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.

Key job responsibilities:

1. Engage customers - collaborate with Global Accounts sales managers to develop strong customer and partner relationships and build a growing business in Japan and influence global decisions from Japan, driving AWS adoption in key markets and accounts.
2. Sell consulting engagements – that can span from short on-site projects proving the value of AWS services to massive cloud migration projects that include the movement of thousands of applications and the automation of the cloud infrastructure to house them.
3. Coach and teach - collaborate with AWS Global Accounts sales, pre-sales, training and support teams to help partners and customers learn and use AWS services.
4. Deliver value - lead high quality delivery of a variety of customized engagements with partners and Global Accounts customers.
5. Lead great people - attract top IT architecture talent to build high performing teams of consultants with superior technical depth, and great customer relationship skills.
6. Be a customer advocate - Work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps.

Basic qualifications:

1. Highly technical and analytical, possessing 15 or more years of progressive technology implementation experience.
2. Excellent customer relationship management, sales, delivery experience and collaboration skills.
3. Demonstrated ability to think strategically about business, product, and technical challenges.
4. Consulting practice leadership.
5. Experience applying AI/ML for business transformation.
6. Deep understanding of infrastructure-as-a-service (IaaS) cloud computing transition challenges.
7. Enterprise architecture successes including virtualization technologies & distributed architecture.
8. Familiarity with compliance & security standards across the enterprise IT landscape.

Preferred qualifications:

1. Meets/exceeds Amazon’s functional/technical depth and complexity for this role.
2. Visible IT Industry thought leadership on relevant topics related to enterprise IT infrastructure.
3. Vertical industry sales and delivery experience of contemporary services and solutions in Automotive or Financial Services.
4. Experience with design of modern, scalable delivery models for technology consulting services.
5. Business development experience including complex agreements w/ integrators and ISVs.
6. International sales and delivery experience with global F500 enterprise customers and partners.
7. Use of AWS services in distributed environments with Microsoft, IBM, Oracle, HP, SAP etc.

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