Delivery Operations Supervisor: Lead Drivers & Boost Service

Booker Group plc; Sunderland; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Colleague card discount

Tesco discount for 3 months + 15% off

Tesco Mobile deals

Tesco bank insurance discounts

Eye test discount

Health checks discount

RAC breakdown discount

Cycle to work scheme

Share save scheme

Pension contribution match

Life Assurance

Employee assistance programme

Holiday package

Job summary

Booker Group plc in Sunderland is seeking a Transport Supervisor to manage a busy delivery operation. You will lead a team of drivers and pickers, drive targets, and ensure customer satisfaction with strong telephone and service skills.

The role requires supervising experience in warehousing/transport, a customer-focused mindset, and advantageous CPC qualifications. It offers a comprehensive benefits package and a mutual commitment to safe operations.

Qualifications

• Experience supervising a team in warehouse or transport.
• Experience in a customer-focused environment.
• Management CPC would be advantageous.

Responsibilities

• Oversee day-to-day delivery operation.
• Lead drivers and pickers to meet daily targets.
• Ensure compliance with company policies and procedures.
• Communicate key management information to relevant staff.
• Maintain a safe working environment and report Health & Safety concerns.
• Promote brand image through product knowledge and service quality.
• Ensure vehicles are roadworthy and legally compliant.
• Plan and coordinate tasks to finish efficiently.

Skills

Team supervision

Customer focus

CPC awareness

Job description

Booker Group plc in Sunderland is seeking a Transport Supervisor to manage a busy delivery operation. You will lead a team of drivers and pickers, drive targets, and ensure customer satisfaction with strong telephone and service skills.

The role requires supervising experience in warehousing/transport, a customer-focused mindset, and advantageous CPC qualifications. It offers a comprehensive benefits package and a mutual commitment to safe operations.