Delivery Operations Supervisor

Booker; Stoke-on-Trent; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Booker colleague card

Tesco discount after 3 months

Tesco Mobile deals

RAC breakdown cover discounts

Pension scheme

Eye care discounts

Annual leave

Job summary

Booker is seeking a Transport Supervisor to lead a busy delivery operation and drive daily targets. You will manage a team of drivers and pickers, ensuring safety and quality in a fast-paced retail environment.

The successful candidate will have strong people management skills, experience in transport or warehousing, and a commitment to customer satisfaction. This role is based in the UK with a focus on compliance and service excellence.

Qualifications

• Experience supervising a small to medium sized team in warehouse or transport.
• Experience working in a customer focused environment.
• Management CPC would be advantageous.

Responsibilities

• Ensure the Delivered Department complies with Company policy and procedures.
• Communicate important management information to relevant team members.
• Supervise and maintain a safe working environment for all colleagues and customers, reporting Health & Safety concerns.
• Promote brand image through product knowledge and excellent customer service while following company guidelines.
• Support the delivery manager to ensure vehicles are roadworthy and legally compliant.
• Supervise, plan and coordinate to complete tasks effectively and timely.

Skills

Team supervision

Customer service

CPC qualification

Job description

Booker is seeking a Transport Supervisor to lead a busy delivery operation and drive daily targets. You will manage a team of drivers and pickers, ensuring safety and quality in a fast-paced retail environment.

The successful candidate will have strong people management skills, experience in transport or warehousing, and a commitment to customer satisfaction. This role is based in the UK with a focus on compliance and service excellence.