Delivery Operations Supervisor

Booker Group plc; Redruth; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Colleague discounts

Pension scheme

Health & wellbeing support

Life Assurance

Employee Assistance Programme

Job summary

Booker Group plc in Redruth is seeking a Transport Supervisor to run a busy delivery operation and lead a team of drivers and pickers, ensuring targets and customer satisfaction are met. Strong telephone and service skills essential.

You will ensure compliance with company policies, relay key information to the team, maintain a safe working environment, and support the delivery manager in vehicle compliance and timely task completion. A CPC is advantageous.

Qualifications

• Experience of supervising a small to medium sized team, in either warehouse or transport.
• Experience of working in a customer focused environment.
• Management CPC would be advantageous.

Responsibilities

• Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
• Ensure important management information is communicated out to all relevant team members.
• Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health &Safety concerns to the Store Management team.
• Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
• Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant
• Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner

Skills

Team supervision

Customer service

Management CPC

Job description

Booker Group plc in Redruth is seeking a Transport Supervisor to run a busy delivery operation and lead a team of drivers and pickers, ensuring targets and customer satisfaction are met. Strong telephone and service skills essential.

You will ensure compliance with company policies, relay key information to the team, maintain a safe working environment, and support the delivery manager in vehicle compliance and timely task completion. A CPC is advantageous.