Delivery Operations Lead

Booker; Watford; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Booker colleague discounts

Tesco discounts

Tesco Mobile discounts

Car, home, and pet insurance discounts

Eye care offers

Health checks at Tesco Pharmacy

RAC breakdown discounts

Cycle to work scheme

Save As You Earn scheme

Pension

Life Assurance

Employee Assistance Programme

Holiday package

Job summary

Booker is hiring a Transport Supervisor to lead a busy delivery operation in Watford. You will manage a team of drivers and pickers, driving daily targets and ensuring customer satisfaction with strong telephone service.

We value safe, compliant, and efficient operations, with a focus on brand standards and on-time deliveries. Experience supervising teams and a CPC qualification are advantageous for this role.

Qualifications

• Experience supervising a small to medium sized team in warehouse or transport.
• Experience working in a customer-focused environment.

Responsibilities

• Ensure Delivered Department is compliant with company policy and procedures.
• Communicate management information to relevant team members.
• Maintain a safe working environment and report health & safety concerns.
• Promote brand image through product knowledge and customer service.
• Ensure vehicles are roadworthy and legally compliant.
• Plan and coordinate tasks to be completed efficiently.

Skills

Team supervision

Customer service

Education

Management CPC

Job description

Booker is hiring a Transport Supervisor to lead a busy delivery operation in Watford. You will manage a team of drivers and pickers, driving daily targets and ensuring customer satisfaction with strong telephone service.

We value safe, compliant, and efficient operations, with a focus on brand standards and on-time deliveries. Experience supervising teams and a CPC qualification are advantageous for this role.