Delivery Operations Lead

Tesco Retail; Gateshead; On-site; GBP 26,000 - 36,000; Full time

Job summary

Booker Group is seeking a Transport Supervisor to lead a busy delivery operation at our Gateshead site. You will manage a team of drivers and pickers, drive daily targets and ensure exceptional customer service while maintaining compliance with company policies.

You will supervise health and safety, communicate key information to the team, and support the delivery manager to keep vehicles roadworthy and compliant. You’ll promote our brand through knowledge and service.

Qualifications

• Experience supervising a small to medium sized team in warehouse or transport.
• Experience in a customer focused environment.
• Management CPC would be advantageous.

Responsibilities

• Lead a team of drivers and pickers, directing day-to-day delivery operations and driving daily targets.
• Ensure Delivered Department complies with company policies and procedures.
• Communicate important management information to the relevant team members.
• Supervise a safe working environment and report health and safety concerns.
• Promote and uphold the Booker brand through product knowledge and customer service.
• Support the delivery manager to ensure all vehicles are roadworthy and legally compliant.
• Plan and coordinate tasks to ensure timely completion.

Skills

Team leadership

Customer service

Education

Management CPC (advantageous)

Job description

Booker Group is seeking a Transport Supervisor to lead a busy delivery operation at our Gateshead site. You will manage a team of drivers and pickers, drive daily targets and ensure exceptional customer service while maintaining compliance with company policies.

You will supervise health and safety, communicate key information to the team, and support the delivery manager to keep vehicles roadworthy and compliant. You’ll promote our brand through knowledge and service.