Delivery Manager

United Infrastructure Connected; Warrington; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Bike to work scheme

Company pension

Life insurance

Private medical insurance

Wellness programmes

Job summary

United Infrastructure invites applications for a full-time Site Coordinator at our Widnes office. You will manage site handover, coordinate resources, and ensure KPI dates are met.

You will build client relationships, work with the Commercial team on financial impact, and oversee method statements, risk assessments, and safety packs. The role offers exposure to utility and social infrastructure projects and opportunities for cross-department collaboration.

Qualifications

• Experience in delivering infrastructure projects or similar environments.
• Proficient IT skills including Excel and MS Office.
• Experience with client tools and reporting.
• Knowledge of contract management and SLAs preferred.

Responsibilities

• Build strong Client relationships and participate in Client meetings, representing the ULC brand.
• Manage the programme to ensure that site elements meet KPIs.
• Lead the team of coordinators and monitor workload.
• Approve Purchase Orders ensuring background work has been done for best value v service.
• Sign off and oversee method statements, risk assessments, Health & Safety Packs and Quality Plans.
• Update internal trackers and schedules.
• Input site data into internal and client systems where required.
• Analyse reporting data to understand KPI discrepancies.
• Recommend rectification measures to bring the programme back within required KPI timeframes.
• Work closely with the Commercial team to understand financial impact.

Skills

Project coordination

Client meetings

Team leadership

Time management

Problem-solving

Attention to detail

Contract & SLAs

Tools

Excel

SharePoint

Microsoft Office

BI reports

Job description

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.

Our company is split into two business areas: Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.

Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know — we want this to be the best possible experience for you.

To manage all site handover and acceptance, working towards the delivery of a project on a site-by-site basis. To manage the coordination of resources including the supply chain, staff, directly employed operatives etc., adopting a customer-focused approach to the client and their representatives.

Specific Duties

• Build strong Client relationships and participate in Client meetings, representing the ULC brand
• Manage the programme to ensure that site elements are being performed within KPIs
• Manage the workload of the team of co-ordinators and ensure this workload is monitored regularly
• Liaise with staff and operatives effectively and with respect
• Approve raised Purchase Orders (POs) ensuring all relevant background work has been done by Project Co-ordinator to ensure best value v service provided has been achieved
• Sign off and oversee the issue of method statements, risk assessments, Health & Safety Packs and Quality Plans
• Update internal trackers and schedules
• Input site data into internal and client systems where required
• Analyse reporting data to understand if discrepancies are occurring and elements are not hitting KPI dates.
• Recommend rectification measures to bring the programme back within required KPI timeframes if necessary
• Work closely with the Commercial team to ensure they are aware of any financial impact
• Ensure that these rectification measures are implemented and monitored for effectiveness
• Report on, manage and instigate continuous improvement by the effective use of KPIs
• Find efficiencies and improvements in internal and external processes.
• Ensure the procedures and requirements as detailed within the Company Procedures and Quality Manual are implemented at all times
• Any other duties as assigned

Health and Safety Responsibilities

• Set a good example to others by working safely
• Take reasonable care of yourself and any other person who may be affected by your actions and omissions
• Adopt a positive attitude, cooperate and assist the company in all aspects of Health, Safety and the Environment
• Understand and help to implement all relevant health and safety policies and arrangements based upon the policies.

Personal Skills

• Able to work on own initiative and as part of a team
• Organised Time management / able to work to deadlines
• Pays attention to detail
• Sound understanding of contracts and SLAs
• Negotiation skills
• People-management skills
• Problem-Solving skills
• Self-motivated and proactive
• Able to develop and maintain customer and internal relationships
• Able to drive results through planning the delivery of the project within the project timescales, making decisions and providing solutions

Qualifications

Technical Skills

• Good level of IT skills including excel, and other Microsoft packages
• Experience of working in the Telecommunications or similar industry
• Adept at manipulating client tools/reports on a regular basis
• Omnix, Evenflow, ADC Build, Remedy, Arqiva, WIG, SharePoint, Business Central skills are advantageous IT

Benefits

• Bike to work scheme
• Company pension
• Life insurance
• Private medical insurance
• Wellness programmes

Additional Information: Must be highly computer literate including Microsoft Office and confident in managing and working with large data sets

This job is a full-time permanent role, 8am-5pm Monday to Friday from our Widnes Office Opportunity to spend time in and working closely with other departments will be provided to ensure the successful applicant gains a wide depth and breadth of experience and understanding of the company and industry

Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. Here at United Infrastructure, we invest in our people and firmly believe that our workforce is our most valuable asset. A driving force for success and the core to achieving our vision of creating a connected and sustainable future, our team is the heart of our organisation.

Are you looking to be part of an exciting journey within an evolving business? Want to learn something new, every single day? Then you’ve come to the right place.

A fast-paced, diverse, and hugely ambitious business, we welcome challengers, innovators and people who embrace change. Establish yourself in a creative environment that champions freedom of expression, and supports you in your personal and professional development – because together, we achieve more.

Ready to take the next step in your career? United Infrastructure operates a direct sourcing model and does not accept speculative CVs from recruitment agencies. Any CVs submitted without prior agreement will be considered a gift and the candidate will be deemed to have been introduced directly. No fees will be payable in these circumstances