Delivery Manager

Elevate Technology Group; Manchester; On-site; GBP 40,000 - 45,000; Full time

Job summary

Elevate Technology Group is seeking a Client Delivery Manager in Manchester to lead a team delivering SaaS solutions to financial services clients. The ideal candidate has strong experience in client delivery and implementation, along with a robust understanding of managing stakeholders and ensuring successful project execution. This execution-focused role offers an opportunity to strengthen client delivery functions in a rapidly growing fintech environment, providing a competitive salary between £40,000 and £45,000.

Qualifications

• Experience delivering SaaS or fintech platforms into end clients.
• Background in client delivery, implementations, or professional services.
• Comfortable managing stakeholders and setting clear expectations.
• Experience leading or mentoring delivery consultants.

Responsibilities

• Lead and support a team of delivery consultants delivering client implementations.
• Oversee multiple client engagements running in structured delivery cycles.
• Act as the senior escalation point for delivery issues and client concerns.
• Ensure delivery activity is planned, prioritised, and executed effectively.
• Track delivery progress, capacity, and outcomes using clear metrics.

Skills

Experience delivering SaaS or fintech platforms

Client delivery and implementations

Stakeholder management

Mentorship experience

Organised and pragmatic approach

Job description

Delivery Manager

Job Title: Delivery Manager

Location: Manchester, Greater Manchester

Salary: £40,000 - £45,000

We are looking for a Client Delivery Manager to join a fintech SaaS business delivering an automation platform into financial services clients. They are looking to strengthen their client delivery function with a Client Delivery Manager.

This role sits firmly in client delivery / CS, not product or engineering management.

The role

You will oversee a small team of delivery consultants responsible for delivering client implementations using structured sprint cycles. Your focus will be ensuring work is delivered on time, to scope, and with clear ownership and accountability. This is an execution led role suited to someone who enjoys being close to delivery, clients, and teams.

Key Responsibilities

• Lead and support a team of delivery consultants delivering client implementations
• Oversee multiple client engagements running in structured delivery cycles
• Act as the senior escalation point for delivery issues and client concerns
• Ensure delivery activity is planned, prioritised, and executed effectively
• Track delivery progress, capacity, and outcomes using clear metrics
• Work closely with product and engineering teams, without direct line management
• Improve consistency, structure, and confidence across client delivery

What We Are Looking For

• Experience delivering SaaS or fintech platforms into end clients
• Background in client delivery, implementations, or professional services
• Comfortable managing stakeholders and setting clear expectations
• Experience leading or mentoring delivery consultants or similar roles
• Organised, pragmatic, and commercially aware

If you are looking for your next challenge within Client Delivery / Implementation, apply now!