Delivery Manager – Software Development and Integrations

itecopeople; Greater London; Hybrid; GBP 53,000 - 64,000; Full time

Benefits offered by this job

Flexible hybrid working arrangements

Competitive salary and benefits package

Collaborative and supportive working environment

Job summary

itecopeople is seeking an experienced Delivery Manager in London to lead the delivery of software development and integration projects within a major technology transformation programme. This role involves managing workstreams, balancing project delivery while ensuring operational priorities are met.

The ideal candidate will have a strong background in project management within software environments, experience in stakeholder engagement, and expertise in Agile methodologies.

Competitive salary, flexible hybrid working, and the chance to influence delivery practices across the organization are offered.

Qualifications

• Experience managing end-to-end delivery of software development projects.
• Practical project management experience in software delivery environments.
• Solid understanding of the Software Development Lifecycle (SDLC).

Responsibilities

• Lead the delivery of software development and systems integration projects.
• Manage multiple concurrent workstreams and operational priorities.
• Work closely with teams and third-party suppliers to ensure successful outcomes.

Skills

Stakeholder management

Software development project delivery

Agile methodologies

Risk management

Communication skills

Education

Professional certifications (PRINCE2, PMP, AgilePM, Scrum Master, ITIL)

Tools

Jira

Azure DevOps

ServiceNow

Job description

Delivery Manager - Software Development and Integrations

Location: London (Hybrid)

Salary: £53,000 - £64,000 + Benefits

Contract: Fixed Term (12 Months)

We are seeking an experienced Delivery Manager to join a large and complex organisation undergoing significant digital transformation. This is an exciting opportunity to lead the successful delivery of software development and integration initiatives while ensuring a smooth transition into operational support and continuous improvement.

Working across multiple business and technology teams, you will be responsible for managing software delivery workstreams, overseeing system integrations, driving stakeholder engagement, and ensuring projects are delivered effectively from inception through to business‑as‑usual operation.

This role requires someone with a strong blend of delivery leadership, stakeholder management and technical understanding, particularly around software development and integration delivery.

Key Responsibilities

• Lead the delivery of software development and systems integration projects.
• Manage multiple concurrent workstreams, balancing project delivery with operational priorities.
• Work closely with technical teams, business stakeholders and third-party suppliers to ensure successful outcomes.
• Own delivery plans, priorities, resource allocation and risk management activities.
• Oversee and improve service delivery processes, ticket management and operational performance.
• Drive continuous improvement initiatives across software development and integration services.
• Establish and maintain delivery reporting, KPIs, SLAs and performance metrics.
• Ensure effective transition of solutions from project delivery into ongoing operational support.
• Facilitate Agile delivery practices and promote collaborative ways of working across teams.
• Identify, manage and mitigate delivery risks, issues and dependencies.

About You

You will be an experienced Delivery Manager or Project Manager with a proven track record of successfully delivering software development and integration projects within complex environments.

Essential Experience

• Demonstrable experience managing the end‑to‑end delivery of software development projects.
• Strong practical, hands‑on project management experience within software delivery environments.
• Solid understanding of the Software Development Lifecycle (SDLC), including requirements gathering, design, development, testing, deployment and support.
• Experience coordinating cross‑functional teams including developers, analysts, architects, support teams and third‑party suppliers.
• Proven ability to manage multiple priorities, workstreams and stakeholder groups simultaneously.
• Strong experience in planning, forecasting, resource management and delivery governance.
• Experience managing risks, issues, dependencies and change throughout the project lifecycle.
• Excellent stakeholder management and communication skills, with the ability to engage both technical and non‑technical audiences.
• Experience creating and presenting delivery reports, KPIs and performance metrics to senior stakeholders.
• Knowledge of Agile delivery methodologies and modern software delivery practices.

Desirable Experience

• Experience delivering systems integration projects.
• Knowledge of cloud‑based technologies and integration platforms.
• Experience working with service management frameworks such as ITIL.
• Professional certifications such as PRINCE2, PMP, AgilePM, Scrum Master or ITIL.
• Experience with delivery and service management tools such as Jira, Azure DevOps or ServiceNow.

What's on Offer

• Opportunity to play a key role in a major technology transformation programme.
• Collaborative and supportive working environment.
• Flexible hybrid working arrangements.
• Competitive salary and benefits package.
• Opportunity to influence and improve software delivery practices across the organisation.

If you are a delivery‑focused professional with strong software project management experience and a practical understanding of the SDLC, we'd love to hear from you.