Delivery & Loading Specialist: Safe Loads, Happy Homes

Inter IKEA Systems B.V.; Belfast City District; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Discount at IKEA

Life Assurance of 4x pay

Enhanced pension contributions

Interest-free loans

Additional paid leave

LinkedIn Learning & Rosetta Stone

Job summary

IKEA Belfast is looking to welcome Driver's Mates to the team. You will handle a range of furniture items, assist loading, and work as part of a delivery crew to bring products to customers' homes.

The role focuses on safe, friendly service, with vehicle safety checks, risk assessment on location, and excellent customer interactions. Start date October 2026; 39 hours per week across 4 days, with some weekend shifts.

Qualifications

• Be 18 or older.
• Be comfortable with extensive manual handling.
• You aim to deliver the best possible experience, are prepared to step up and problem solve when things aren’t right.
• You are someone who takes Health & Safety seriously and are comfortable risk assessing your environment.
• You are attentive to details especially when it comes to performing checks on your vehicle.

Responsibilities

• You will support the Driver to complete vehicle safety checks and take appropriate action.
• You will assist in loading goods into the vehicle in a safe and organized manner ensuring the delivery route matches the goods for maximum efficiency.
• You will deliver goods to customer’s homes and take them into a nominated room, carrying out risk assessments on location to prevent injury and damage to property.
• You will communicate with the customer both in person and over the phone to provide a positive customer service experience.

Skills

Manual handling

Customer service

Health & safety

Attention to detail

Risk assessment

Job description

IKEA Belfast is looking to welcome Driver's Mates to the team. You will handle a range of furniture items, assist loading, and work as part of a delivery crew to bring products to customers' homes.

The role focuses on safe, friendly service, with vehicle safety checks, risk assessment on location, and excellent customer interactions. Start date October 2026; 39 hours per week across 4 days, with some weekend shifts.