Delivery Lead - 7706

Cambridge University Press & Assessment; Cambridge; Hybrid; GBP 49,000 - 66,000; Full time

Benefits offered by this job

28 days annual leave plus bank hols

Private medical and Permanent Health</

Discretionary annual bonus

Group personal pension scheme

Life assurance up to 4 x annual salary

Green travel schemes

Job summary

Cambridge University Press & Assessment is recruiting a Delivery Lead to steer the delivery of high-impact digital services within the Digital Products & Services team. You will collaborate with Product Managers, Change Managers, and technology partners to launch innovative digital assessments and ensure smooth transitions to BAU operations.

You will lead cross-functional teams, manage backlogs with Agile practices, and drive pilots while evaluating AI and automation opportunities to enhance

Qualifications

• Proven experience delivering complex digital projects in Agile environments.

Responsibilities

• Lead delivery of digital services and solutions across multiple projects.
• Manage prioritised backlogs and apply Agile practices for successful outcomes.
• Drive pilot initiatives and provide evidence-based recommendations to senior stakeholders.
• Act as liaison with technology partners and suppliers to ensure solutions meet business needs.
• Support the definition and implementation of BAU processes for new digital products.

Skills

Agile delivery

Backlog management

Jira

Miro

MS Teams

Stakeholder management

Job description

Job Title: Delivery Lead

Salary: £49,300 - £65,950

Location: Cambridge, Coventry, Gateshead UK / Hybrid (minimum 2 days per week in the office)

Contract: Permanent, full time (35 hours per week)

Are you ready to lead the delivery of innovative digital solutions that will transform assessment worldwide?

As part of our Digital Exams programme, we’re driving forward a strategy of digital transformation to support teaching, learning, and assessment globally. To help us achieve this, we’re looking for a Delivery Lead to take ownership of delivering complex, high-impact digital services and capabilities.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About The Role

We are recruiting for a Delivery Lead to work as part of our multi-disciplinary Digital Products & Services team. You will work at the heart of our digital innovation activity, partnering with Product Managers, Product Owners, Change Managers, and technology providers to deliver new capabilities that enable the launch of innovative digital assessments. You'll lead cross-functional teams using Agile methodologies, manage pilots to validate new services, and ensure successful transition of projects into business-as-usual operations.

You’ll use approved AI-enabled tools to improve the efficiency and quality of your own delivery work. You’ll also work with specialists to identify where AI and automation could add value to our digital products, services and processes. This includes working closely with developers who use AI-assisted development to deliver digital solutions, keeping business needs, quality and security central throughout.

• Leading the delivery of digital services and solutions across multiple projects.
• Managing prioritised backlogs and applying Agile practices to ensure successful outcomes.
• Driving pilot initiatives and providing evidence-based recommendations to senior stakeholders, including evaluating opportunities for AI and automation against user value, feasibility and risk.
• Acting as a key liaison with technology partners and suppliers to ensure solutions meet business needs.
• Supporting the definition and implementation of BAU processes for new digital products.

This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.

About You

We're looking for someone with proven experience in delivering complex digital projects in an Agile environment. You'll have strong leadership and stakeholder management skills, and the ability to translate strategy into tactical execution. Most importantly, you'll bring a hands-on, can-do attitude, thriving in a fast-paced environment and proactively finding solutions to challenges.

To succeed in this role, you will have:

• Experience of Agile delivery and backlog management
• Strong analytical, negotiation, and communication skills.
• Proven ability to lead cross-functional teams and drive delivery forward.
• Experience working with collaboration tools such as Jira, Miro, and MS Teams.
• A proactive, innovative mindset and a passion for digital transformation in education.

Your application will be even stronger if you can also demonstrate the following desirable criteria:

• Scrum or Kanban certification
• Experience working in a product-centred context, preferably within assessment, education or another regulated digital service environment.

For a detailed job description, please refer to the link at the bottom of the advert on our careers site.

Rewards And Benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.

Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.

Interview Process

The closing date for all applications will 10th November. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from week commencing 16th November.

If you are shortlisted and progressed through the stages, you can expect:

• 1st stage virtual interview via MS Teams.
• Final stage virtual interview via MS Teams.

If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.