Delivery Lead

Gatehouse Bank plc; Wilmslow; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

25 days holiday

Pension plan

Private medical

Income protection

Life assurance

Employee referral bonus

Job summary

Gatehouse Bank plc is seeking an experienced Delivery Lead to own complex change initiatives within a hybrid working model. You will coordinate Business Analysts, Change Managers, IT and partners to deliver regulatory and technology-enabled change from mobilisation through to implementation and handover.

You'll influence delivery culture, steer multi-stream plans and manage risks while keeping senior stakeholders informed of progress, trade-offs and outcomes.

Qualifications

• Experience delivering complex end-to-end change, ideally within financial services or regulated environments.
• Strong project financial management, forecasting and cost control.
• Able to work with senior stakeholders and communicate under pressure.

Responsibilities

• Lead end-to-end delivery of strategic, regulatory, operational and technology-enabled change within a delivery pod.
• Mobilise initiatives with clear plans, governance and resources.
• Direct cross-functional teams across the Bank and with third-party partners.
• Maintain integrated delivery plans across multiple workstreams and dependencies.
• Ensure scope, outcomes and delivery expectations are clear from the start.
• Proactively manage risks, issues and dependencies.
• Own cost estimates, forecasts and delivery against investment.
• Provide senior stakeholders with visibility of progress and trade-offs.
• Ensure testing, operational readiness and business adoption are built in from day one.

Skills

Delivery leadership

Complex change delivery

Cross-functional leadership

Regulatory change

Agile and traditional delivery

Stakeholder management

Risk & governance

Job description

Founded in 2007, Gatehouse Bank is a UK challenger bank built on Shariah principles. With offices in London, Milton Keynes, Birmingham and Wilmslow, we provide ethical savings products and residential property finance, as well as expertise in UK real estate investment.

We’re proud to combine strong values with a modern, customer-first approach.

The role

We’ve brought our Change & Delivery capability together into one function and are building cross functional delivery teams with clearer ownership, stronger prioritisation and greater accountability from mobilisation through to implementation.

We’re looking for an experienced Delivery Lead to play a key role in that model.

This is a hands on delivery role. You’ll take ownership of complex change initiatives, bring together people from across the Bank and our technology partners, and keep delivery moving when there are competing priorities, difficult decisions and dependencies to work through.

You won’t just be managing a plan. You’ll be accountable for getting change delivered well. There’s a genuine opportunity to influence how change is delivered at Gatehouse Bank.

We’re bringing previously separate capabilities together, establishing clearer ways of working and creating a more joined-up approach to prioritisation, delivery and ownership. You’ll be joining to deliver important change, but you’ll also help shape the delivery culture around you.

What you’ll be doing

You’ll lead the end-to-end delivery of strategic, regulatory, operational and technology-enabled change within one of our delivery pods.

Working with Business Analysts, Change Managers, Test Analysts, IT, business teams and third-party suppliers, you’ll create the structure and momentum needed to take change from mobilisation through to implementation and handover.

Some of the things you’ll be doing include:

• Taking accountability for the end-to-end delivery of complex change initiatives
• Mobilising new initiatives and establishing the right delivery approach, plans, milestones, governance and resources
• Leading cross-functional teams across the Bank
• Building and maintaining integrated delivery plans across multiple workstreams and dependencies
• Making sure scope, outcomes and delivery expectations are clear from the outset
• Managing risks, issues and dependencies proactively, rather than waiting for them to become delivery problems
• Challenging timescales, scope, priorities and resource assumptions where they do not stack up
• Owning project cost estimates, forecasts and delivery against agreed investment
• Giving senior stakeholders clear visibility of progress, pressures, decisions and trade-offs
• Ensuring appropriate testing, operational readiness and business adoption are built into delivery from the beginning
• Working with the Change Portfolio Lead and other Delivery Leads to manage capacity and priorities across the wider portfolio
• Helping us continually improve how change is delivered across the Bank

Our delivery pods bring the right capabilities together around the work. The Delivery Lead provides the overall delivery leadership, while Business Analysis, Change and Testing bring their specialist expertise into the team.

What we’re looking for

We’re looking for someone who has led complex delivery rather than simply supported it.

You’ll ideally bring:

• Strong experience delivering complex end-to-end change, ideally within financial services or another regulated environment
• Experience leading strategic, operational and technology-enabled change
• Experience leading multi-disciplinary teams across business and technology
• Confidence managing multiple workstreams, competing priorities and complex dependencies
• Experience working with third-party technology suppliers and implementation partners
• Strong project financial management, including forecasting and cost control
• The ability to work comfortably with senior stakeholders and communicate clearly when delivery is under pressure
• The confidence to challenge constructively when expectations, scope, resources or timescales are unrealistic
• Experience working across Agile and more traditional delivery approaches
• A strong understanding of delivery governance, risk management, testing and operational readiness

Please note - the position is office based with a Hybrid Working policy with flexibility to work from home up to 3 days a week.

What you’ll get in return

We offer a competitive and well-rounded benefits package, including:

• 25 days holiday entitlement increasing with service
• Pension plan
• Private medical insurance
• Income protection
• Life assurance
• Employee referral bonus

Gatehouse Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.