Delivery Lead

Flank; London; Remote; GBP 65,000 - 95,000; Full time

Job summary

Flank is seeking its first Delivery Lead to drive the end-to-end execution process across teams and vendors. Ideal candidates will bring 4-6+ years in program management, possess agile expertise, and handle delivery in a fast-growing SaaS environment. The role offers a chance to innovate in AI-enhanced legal services while working in a remote-first global team.

Benefits

Innovative work environment

High standards culture

Remote-first collaboration

Empowered work culture

Competitive salary

Qualifications

• 4–6+ years of experience in delivery or program management.
• Experience managing external vendors and distributed teams.
• Strong grasp of agile delivery models like Kanban.

Responsibilities

• Run delivery across cross-functional teams ensuring accountability.
• Lead interface with engineering partners for scope alignment.
• Identify risks and manage dependencies.

Skills

Agile delivery

Program Management

Communication

Vendor management

Collaboration

Job description

Flank is the leading Agentic AI platform for in-house legal teams—built for a future where autonomous AI colleagues handle entire workflows.

Companies like TravelPerk, QA, and Mural use Flank to automate contract negotiation, email triage, and security reviews. What used to take hours of manual work now happens automatically.

We're building in an emerging market that's reshaping how businesses operate. Instead of incremental software improvements, we're designing entirely new ways for AI and humans to collaborate.

If you're excited about defining what's possible when AI becomes a true colleague, you'll find a home here.

The Role

As our first Delivery Lead, you’ll take ownership of the end-to-end execution process across internal teams and outsourced partners. You’ll operate like an embedded engagement manager—aligning product, design, engineering, and external vendors to drive outcomes, not just process.

This is a rare opportunity for someone with a consulting background (e.g. Accenture, Deloitte, Capco) who wants to move into a high-growth SaaS startup, apply delivery discipline, and help scale a category-defining product.

What You’ll Do

• Run delivery across cross-functional squads, internal and external, ensuring velocity, accountability, and clarity of execution.
• Lead the interface with engineering partners - owning priorities, sprint rituals, scope alignment, and status tracking.
• Work with Product and Design to translate roadmap into clearly scoped delivery plans, timelines, and milestones.
• Identify risks, unblock decisions, manage dependencies, and keep everyone focused on outcomes.
• Build lightweight, scalable systems for tracking delivery (e.g., sprint dashboards, weekly reports, async updates).
• Drive operational excellence—streamlining how product features move from spec to shipped.
• Collaborate with leadership to evolve delivery strategy, velocity metrics, and vendor engagement.
  
  

What We're Looking For

• 4–6+ years of experience in delivery, program management, or digital transformation, ideally in a consulting or high-velocity tech environment.
• Proven experience managing external vendors, distributed teams, or contracted pods — and keeping them tightly connected to internal product strategy.
• A pragmatic, product-aware approach to delivery — you focus on outcomes over processes, flows over tickets, context over control.
• Strong grasp of agile delivery models like Kanban or squad-based continuous delivery. You know when to introduce structure and when to get out of the way.
• Enough technical fluency to talk with engineers without translating through Jira — you understand system complexity, trade-offs, and delivery risk.
• Excellent communication skills — you make the complex simple, build trust quickly, and can coordinate execs, PMs, engineers, and vendors without generating noise.
• A bias for clarity, momentum, and self-correcting systems — you don’t wait for perfect specs, you ask the right questions and help the team move.
• Comfort with early-stage chaos — you don’t need a playbook; you help write the next one.
  
  

What’s In It For You

• Innovative Work: Be part of a team making bold bets to create a new paradigm in AI-enhanced legal services.
• High Standards Culture: Join a team that demands excellence and accountability through direct and candid communication.
• Empowered Environment: Operate in a high-agency culture where you can lead yourself and make a real impact.
• Global Team: Remote-first, collaborate with a diverse, talented team across the globe.
• Competitive, Benchmarked Salary