Delivery Lead

Zopa Bank Limited; London; Hybrid; GBP 60,000 - 95,000; Full time

Job summary

Zopa Bank Limited is seeking a Delivery Manager to lead and develop teams, ensuring effective project delivery across the organization. This hybrid role will require collaboration within a cross-functional team and engagement with senior stakeholders. Candidates should possess a track record in managing complex delivery portfolios, preferably within fintech or regulated environments, promoting an inclusive and diverse work culture.

Qualifications

• Proven leadership of complex delivery portfolios.
• Experience in managing both technical and non-technical initiatives.
• Background in fintech or regulated industries is advantageous.

Responsibilities

• Manage and develop 3-4 Delivery Managers.
• Oversee a portfolio of technical and non-technical initiatives.
• Represent the delivery function in senior forums.

Skills

Leadership

Project Management

Cross-Functional Collaboration

Job description

Our Story

Hello there. We’re Zopa.

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.Want to see us in action? Follow us on Instagram @zopalife

The team:

At Zopa Bank we are incredibly ambitious and as result there is always lots going on, the purpose of the delivery function is to ultimately ensure that across the organisation the right people are working on the right things, in the right way at the right time.

This means that we are responsible for coordinating activities across multiple teams, ensuring adherence to banks governance structure and taking the lead on landing change inside the business. The delivery function compliments the product and engineering functions, acting as a force multiplier by providing structure, momentum, visibility, and effective communications.

A day in the life:

• Line Management & Coaching - You'll manage and develop 3-4 Delivery Managers, holding a high performance bar and growing delivery capability across the team
• Lead Strategic Delivery - You'll oversee a portfolio of technical and non-technical initiatives, ensuring alignment and outcomes across Product, Tech and Business teams
• Exec-Level Presence - You'll represent the delivery function in senior forums, deputise for the Director of Delivery, and influence C-level stakeholders
• Drive Self-Serve Culture - You'll champion delivery enablement through clear frameworks, tooling, and practices that empower teams to lead their own work
• Portfolio & Governance Oversight - You'll own delivery reporting, risk management, and portfolio planning - balancing visibility with pragmatism
• Hands-On Delivery Leadership - You'll step into critical projects when needed to unblock, realign, and drive delivery momentum

About you:

• You'll have proven leadership of complex delivery portfolios, delivering both technical and non-technical initiatives across cross-functional teams

Added bonus:

• Experience in fintech, scale-ups, or regulated industries - especially where balancing speed with compliance is critical

#LI-JH1

We're on the move!

Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz.

At Zopa we value flexible ways of working.

We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.

You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.

*Subject to having the right to work in the country of choice

Diversity Statement

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.