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Ocado Logistics is seeking Customer Service Team Members for delivery roles in the UK. You will drive, deliver groceries, and engage with customers in a friendly, professional manner.
Shifts include evenings and weekends with premiums that boost earnings. Base pay is £13.28 per hour, plus evening, Sunday, and overtime premiums. You will receive paid breaks and a supportive benefits package.
Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks. You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interview. We will run a Disclosure Barring System check (DBS). Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start!
You don't need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest!
But you will need the following Driving Licence Requirements:
Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential.
It is our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You'll be out on the road whatever the weather, but you'll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.75 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That's a great deal! (Everyone's shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.)
While a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including:
Contract Type: Permanent
Contract: Your contracted workweek is 40 hours, which will be scheduled as five 8-hour days within a seven day period.
Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time, and transport options, prior to applying for this position. You will receive your shift rota up to 13 weeks in advance.
Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying.
Hourly Pay Rates:
We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you'll find a home at Ocado Logistics.