Delivery Driver's Mate – Hands-On & Customer-Focused

IKEA; Belfast City District; Presencial; GBP 15.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

15% IKEA discount

Life Assurance 4x pay

Enhanced pension contributions

Interest-free loans

Given Day - paid leave

LinkedIn Learning

Rosetta Stone subscriptions

Discount portal

Descripción de la vacante

IKEA Belfast is seeking Driver's Mates to join the team. You will handle a range of furniture items, perform vehicle safety checks, and support the driver to ensure smooth deliveries. Strong safety awareness and willingness to work physical shifts are essential.

You will deliver goods to customers' homes, bring items into nominated rooms, and maintain a high standard of customer service while working in a fast-paced environment. This role starts December 2026 with a weekly 39-hour pattern.

Formación

• Be 18 or older.
• Be comfortable with extensive manual handling.
• Aiming to deliver the best possible experience and be prepared to step up and solve problems when things aren’t right.
• Take Health & Safety seriously and be comfortable risk assessing your environment.
• Be attentive to details especially when performing checks on your vehicle.

Responsabilidades

• Support the Driver to complete vehicle safety checks and take appropriate action.
• Assist in loading goods into the vehicle in a safe and organized manner ensuring the delivery route matches the goods for maximum efficiency.
• Deliver goods to customer’s homes and take them into a nominated room, carrying out risk assessments on location to prevent injury and damage to property.
• Communicate with the customer both in person and over the phone to provide a positive customer service experience.

Conocimientos

Manual handling

Health & safety

Problem solving

Attention to detail

Vehicle checks

Customer service

Descripción del empleo

IKEA Belfast is seeking Driver's Mates to join the team. You will handle a range of furniture items, perform vehicle safety checks, and support the driver to ensure smooth deliveries. Strong safety awareness and willingness to work physical shifts are essential.

You will deliver goods to customers' homes, bring items into nominated rooms, and maintain a high standard of customer service while working in a fast-paced environment. This role starts December 2026 with a weekly 39-hour pattern.