Drivers Mate

IKEA; Drighlington; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

15% IKEA discount

Life Assurance of 4x pay

Enhanced pension contributions

Interest free loans

Given Day – paid leave

Job summary

IKEA Leeds is seeking Driver Mates to join our delivery team. You will support Drivers, perform heavy lifting, and help ensure on-time deliveries while delivering a high level of service.

All successful applicants will complete two weeks of IKEA training, followed by one week of shadowing, before beginning Driver Mates duties. The role is 39 hours per week over 4 days, including weekends, with shifts from 6:30am to 4:30pm.

Qualifications

• Strong communication to interact with customers and colleagues.
• Ability to perform heavy lifting and physical tasks.
• Understanding of health & safety and risk assessment in a delivery environment.
• Customer-focused mindset with reliable, professional service.

Responsibilities

• Support the Driver to complete vehicle safety checks and take appropriate action.
• Safely load and unload goods for up to three delivery runs per day, keeping the van organized.
• Deliver goods to customers’ homes and move them into a nominated room, assessing risks on location.
• Collect delivery data and share it with the office to improve future deliveries.

Skills

Communication skills

Physical fitness

Risk assessment understanding

Customer service

Job description

We at IKEA Leeds have exciting opportunities for Driver's Mates to join our growing team.

Are you motivated, able to perform physical duties, and ready for a role that keeps you moving throughout the day—including heavy lifting?

As a Driver Mate you will support Drivers, ensuring the on-time delivery to customers, whilst delivering a high level of service. All successful applicants will complete two weeks of IKEA training, followed by one week of shadowing, before beginning Driver's Mates duties.

WHAT WE OFFER

• The Start Date of employment will be 30th December 2026
• Hourly rate of £13.45.
• 39 hours per week, worked over 4 days, including weekends. Shifts are scheduled between 6:30am and 4:30pm. Flexibility is required to complete all deliveries, and finish times may vary due to traffic, weather, or other operational delays.
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
• Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you
• Virtual GP And Second Medical Opinion Service

...as well as so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310

WHAT YOU'LL NEED TO HAVE

• You are motivated to deliver a great customer experience and are comfortable taking action when unexpected problems come up.
• You have the ability to carry out physical tasks and maintain an upbeat mindset throughout the day.
• You have a good understanding of dynamic risk assessments, take Health & Safety seriously, and are skilled at assessing and managing risks within your working environment.
• Great communication skills, with the ability to interact with customers in person and over the phone, providing clear information and delivering a professional, reliable service at every stage of the delivery.

WHAT YOU'LL BE DOING DAY TO DAY

• You will support the Driver to complete vehicle safety checks and take appropriate action.
• You’ll safely and efficiently load and unload goods for up to three delivery runs per day, keeping the van organised and ensuring each route is prepared to meet allocated delivery times, with loads of up to 1.4 tonnes.
• You will deliver goods to customer’s homes and take them into a nominated room, carrying out risk assessments on location to prevent injury and damage to property.
• Gather data from previous deliveries and share it with the office team where necessary to help enhance and improve future deliveries.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us as valued members of the team.

Come see the wonderful workday where we create a better everyday life for the many!

RECRUITMENT PROCESS INFORMATION

Let us know if you require any adjustments to be made during the interview process as soon as possible.

Final offers of employment are contingent upon clear results in mandatory background checks. Background checks are required for all candidates who receive an offer of employment.

• Drug & Alcohol test as part of the onboarding.
• Medical questionnaire
• Criminal History

We understand not everyone will be selected, but we promise to keep you informed either way.