Driver's Mate

IKEA; Belfast City District; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

15% IKEA discount

Life Assurance 4x pay

Enhanced pension contributions

Interest-free loans

Given Day - paid leave

LinkedIn Learning

Rosetta Stone subscriptions

Discount portal

Job summary

IKEA Belfast is seeking Driver's Mates to join the team. You will handle a range of furniture items, perform vehicle safety checks, and support the driver to ensure smooth deliveries. Strong safety awareness and willingness to work physical shifts are essential.

You will deliver goods to customers' homes, bring items into nominated rooms, and maintain a high standard of customer service while working in a fast-paced environment. This role starts December 2026 with a weekly 39-hour pattern.

Qualifications

• Be 18 or older.
• Be comfortable with extensive manual handling.
• Aiming to deliver the best possible experience and be prepared to step up and solve problems when things aren’t right.
• Take Health & Safety seriously and be comfortable risk assessing your environment.
• Be attentive to details especially when performing checks on your vehicle.

Responsibilities

• Support the Driver to complete vehicle safety checks and take appropriate action.
• Assist in loading goods into the vehicle in a safe and organized manner ensuring the delivery route matches the goods for maximum efficiency.
• Deliver goods to customer’s homes and take them into a nominated room, carrying out risk assessments on location to prevent injury and damage to property.
• Communicate with the customer both in person and over the phone to provide a positive customer service experience.

Skills

Manual handling

Health & safety

Problem solving

Attention to detail

Vehicle checks

Customer service

Job description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

KEA Belfast are looking to welcome Driver's Mates to the team.

We deliver all of our products ranging from LACK Coffee Tables to PAX Wardrobes you will be required to handle a range of furniture items and must be comfortable with extensive manual handling.

WHAT WE OFFER

• The Start Date of employment will be December 2026
• This role offers £13.45 per hour.
• 39 Hours per week, 4 days out of 7 working 10.5-hour shifts of 7am-5pm and 1 shift of 9am-7pm, 2 out of 3 weekends.

WORKING WITH US HAS ITS REWARDS

Our co‑workers bring unique ideas and talent to work everyday, and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High‑street retailers
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
• Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you
• LinkedIn Learning & Rosetta Stone subscriptions
• ..as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310

WHAT YOU'LL NEED TO HAVE

• Be 18 or older.
• Be comfortable with extensive manual handling.
• You aim to deliver the best possible experience, are prepared to step up and problem solve when things aren’t right.
• You are someone who takes Health & Safety seriously and are comfortable risk assessing your environment.
• You are attentive to details especially when it comes to performing checks on your vehicle.

WHAT YOU'LL BE DOING DAY TO DAY

• You will support the Driver to complete vehicle safety checks and take appropriate action.
• You will assist in loading goods into the vehicle in a safe and organized manner ensuring the delivery route matches the goods for maximum efficiency.
• You will deliver goods to customer’s homes and take them into a nominated room, carrying out risk assessments on location to prevent injury and damage to property.
• You will communicate with the customer both in person and over the phone to provide a positive customer service experience.

RECRUITMENT PROCESS INFORMATION

We are an equal opportunities employer.

Let us know if you require any adjustments to be made during the interview process as soon as possible.

We understand not everyone will be successful, but we promise to keep you informed either way.

Shortlisted candidates will be invited by email to attend an individual interview.

Final offers of employment are contingent upon clear results in mandatory background checks. Backgrounds checks must be completed by all successful candidates. This role requires:

• Criminal History