Delivery Driver

High Seat Ltd; Gildersome; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Health cash plan

Westfield Rewards discounts

Brilliant colleague discount

30 days' holiday (pro rata)

Pension and death-in-service cover

Discretionary bonus

Free onsite parking

Delight events

Job summary

High Seat Ltd is seeking a Delivery Driver in the United Kingdom to join our team. You will be out and about, delivering and installing furniture with a premium, white-glove service, ensuring customers feel valued and cared for.

The role involves 37.5 hours per week with no nights or weekends, a full driving licence, and training to support excellent customer experiences across our delivery network.

Qualifications

• Must have a full driving licence.
• Commitment to delivering excellent customer service.
• Willingness to be out and about and help customers in-home.

Responsibilities

• Make multiple furniture deliveries each day.
• Load and unload furniture with the delivery team.
• Ensure careful installation and home preservation of customer spaces.
• Coordinate deliveries to a schedule.
• Adhere to health and safety regulations during all duties.
• Provide a premium, white-glove delivery experience to customers.

Skills

Driving licence

Customer service

Reliability

Job description

Location: HSLLogistics Centre,LS27 7FN

Salary: £12.96 per hour

Hours of work: 37.5 hours per week - (No nights or weekends)

Are you someone who takes pride in delivering excellent service and enjoys making a real difference to people’s lives? Do you enjoy being out and about, meeting new people, and helping them find comfort at home? If so, our Delivery Driver role might be just what you’re looking for.

Our feel-good benefits:

• Health cash plan - cashback on dental, optical and more
• Discounted shopping & gym memberships with Westfield Rewards
• Brilliant colleague discount (friends and family too!)
• 30 days' holiday (pro rata), rising to 33 with long service
• Contributory pension and death-in-service cover
• Discretionary bonus
• Free onsite parking (at most locations)
• Lovely surprise & delight events throughout the year

What does a day in the role of a driver look like?

As the customer experience sits at the very heart of everything we do; our white-glove delivery experience is often the last touchpoint of the customer journey, so ensuring a premium, personal service, is essential.

We want every customer to feel truly valued and as though they were theonlycustomer that you were delivering furniture to that day. As a highly valued member our delivery team, your primary function will be to delight each and every customer, providing a premium, white-glove delivery service, which includes the assembly of their new chair, sofa and/or bed. To ensure you feel confident in your role and that our customers receive the best service, you will receive comprehensive training and support. You will be of a friendly, caring nature, wearing the HSL smile as you build a good rapport with our customers and/or their loved ones.

A Few things you’ll need:

• A full driving licence
• Provide an excellent customer experience, ensuring a seamless installation process, including the careful preservation of the customer’s home and their new furniture

• Act as a HSL customer champion
• Make multiple deliveries each day
• Work with the delivery and warehouse teams to load and unload furniture onto our delivery vehicles
• Ensure that you adhere to all health and safety regulations, including vehicle safety checks
• Co-ordinate deliveries to a schedule
• Quality checking of products and packaging

The kind of person we love working with:

• Has a friendly, caring nature
• Flexibility to work overtime when required
• While previous experience is a plus, it’s your enthusiasm, positive attitude, and eagerness to learn that truly matter to us

All customer facing roles atHSL require the completion of a satisfactory DBS check

A little more about us:

At HSL, we don't just sell furniture - we create feel good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world-class service has earned us an incredible 4.9/5 rating on Trustpilot, and we've been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024.

At HSL, we're building something truly special - a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.