Delivery Director

Ogilvy India; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Delivery Director to lead project management and operations for a major influencer marketing account. This role requires strong project management skills, a deep understanding of social media, and the ability to foster a collaborative team culture. You will mentor junior team members and ensure high-quality project deliverables while working closely with account managers and stakeholders. Join a dynamic team that thrives on creativity and innovation, making a significant impact on clients and communities. This is a fantastic opportunity for a driven professional to excel in a fast-paced environment.

Benefits

25 days annual leave + 1 Volunteer Day

Enhanced Maternity, Adoption, and Shared Parental Leave

Flexible Working Model

Wellbeing and Health benefits

Season Ticket Loan

Cycle to Work Scheme

Life Assurance

Qualifications

• Proven expertise in project management and operations.
• Strong organizational skills and ability to build relationships.

Responsibilities

• Oversee project delivery and operations across a large client team.
• Manage expectations and resolve project-related issues.

Skills

Project Management

Budget Management

Social Media Marketing

Team Leadership

Client Relationship Management

Problem Solving

Job description

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.

Delivery Director

Department: PR and Influence
Location: London (Sea Containers)
Contract type: Fixed-Term (12 months)
Full Time/Part time: Full Time

About Ogilvy

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specializes in bringing together brand advertising, customer experience marketing, PR, influence, and consulting, all fueled by Behavioral Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Argos, Mondelēz International, Unilever, TK Maxx, and Pernod Ricard.

In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally and hosts the world’s biggest festival of behavioral science and creativity, Nudgestock – now in its 12th year.

About the Role

We are looking for a Delivery Director to oversee project management and operations across a significant influencer and social marketing account. Given the scale and scope of the business, solid skills and experience in project management fundamentals are a must (budgeting, planning, developing statements of work, etc.) and managing operational success within an agency environment, including managing forecasting and resourcing. However, we are also after an individual with an appreciation and understanding of social media and influencer marketing, from the creative process, strategy, data through to the production - as well as the people skills to foster a collaborative and efficient team culture.

Your leadership will also extend to mentoring junior team members, fostering their growth, and enhancing the overall capabilities of our teams. With strong communication skills, you'll be a reliable collaborator, working in harmony with account managers, creatives, and stakeholders to ensure a unified approach that consistently exceeds client expectations. Your dedication to detail will play a pivotal role in maintaining the high standards our agency is known for, ensuring that every project deliverable is of exceptional quality.

What You’ll Do

• Oversee project delivery and operations across a large client team, supporting the team with all commercial and resource management
• Support client teams to analyze and identify better ways of working, ensure processes are being followed and identify operational improvements
• Manage expectations and resolve project-related issues
• Collaborate with Account Leads on project setup, statements of work, staff plans, and budgets
• Proactively identify and solve issues and mitigate risk
• Work in partnership with the commercial accountant to achieve commercial targets - attend commercial meetings with client teams to ensure revenue forecasts, cap plans, and resource needs are accurate
• Prepare and review scopes of work and proposal development for consistency and accuracy
• Take an active role in project delivery and be responsible for delivering projects on time, within budget, and to quality
• Monitor project costs and timeframes against budgets and milestones, proactively managing exceptions to ensure delivery to plan and budget
• Work with the team to identify project risks and issues, ensuring effective mitigation and risk strategies are implemented
• Monitor budgets and work with the business to avoid overburns - Running weekly burn reports, providing analysis and support with servicing levels
• Resource Management to plan proactively including resource trackers and capacity plans across departments
• Provide regular training for the team on operational and finance processes
• Support the team with financial administration such as raising POs, vendor creation, and job number creation and working with Finance on issues relating to invoices/payments/budgets/vendors

What You'll Need

• Proven expertise in project management and operations
• Demonstrated experience of managing teams and delivering across a wide range of multi-channels, including influencer marketing and social asset production
• Proven experience of working on a fast-paced account
• Financial acumen for managing budgets, financial status, and resource allocation
• Strong organizational skills; responsive to colleagues for overall efficiency and effectiveness
• Ability to build strong relationships with peers, external clients, and suppliers, and can achieve results under challenging circumstances
• Ability to make sound commercial and financial decisions, quickly understand problems, propose solutions, and manage client situations
• Ability to stay calm under pressure and to have a focused and positive approach, and be self-motivated, self-driven and comfortable working independently if required
• Strong client service ethos, with a commitment to quality and the will to constantly drive improvements. Commitment to high standards of excellence and integrity
• Possess good business acumen and sound judgment. Must be able to be collaborative, supportive and adopt a team-based approach. Will be eager to provide insight and receive feedback
• An accomplished communicator who gains confidence of the business whilst being experienced at operating at all levels.
• Negotiates well, actively listens and makes compelling arguments. Can build strong relationships both with clients, peers, and business counterparts

Benefits

• 25 days annual leave + 1 Volunteer Day
• Enhanced Maternity, Adoption, and Shared Parental Leave
• Flexible Working Model with core working hours: 10am – 4pm
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at [e-mail]. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

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