Delivery Consultant/Resourcer

Coleman James; Newcastle upon Tyne; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Private healthcare insurance

Holiday allowance

Contemporary, modern office

Unlimited earning potential

24/7 confidential support helpline

Job summary

Coleman James in Newcastle upon Tyne is seeking a Delivery Consultant to join our head office at Hoults Yard. You will resource candidates for live roles across Rail, Built Environment and Facilities Management, building relationships and managing the end-to-end recruitment process.

We offer development opportunities; successful Delivery Consultants become expert recruiters in a fast-paced, supportive environment with KPI targets and ongoing training.

Qualifications

• Excellent communication, time management and organisational skills.
• Strong focus on delivering outstanding customer service.
• Great team skills, takes initiative and can work independently.

Responsibilities

• Resourcing candidates for live jobs, including database and job site searches, advertising and networking.
• Contacting previously identified candidates to check availability for assignments.
• Ongoing generation of marketable candidates by advertising, mail shots, headhunting and referrals.
• Maintenance of candidate files ensuring data is up-to-date.
• Registering new candidates in line with company procedures.
• Formatting CVs as required.
• Identify potential sales leads from registrations and conversations.
• Arrange candidate interviews with clients and issue confirmations.
• Post job adverts on relevant sites and ensure compliance with policies.
• Respond to enquiries promptly and professionally.
• Maintain high service levels through effective candidate matching.
• Maintain candidate communication and act as brand ambassador.

Skills

Excellent communication

Time management

Organisational skills

Customer service

Teamwork

IT skills

Tools

Microsoft Office

Job description

Working from our head office in Hoults Yard, Newcastle Upon Tyne, you will support our team of dedicated multi-discipline recruitment consultants as a Delivery Consultant in one of our divisions; Rail, Built Environment and Facilities Management.

As a Delivery Consultant you will be responsible for resourcing candidates for both immediate and ongoing client needs. In speaking to candidates, building relationships and growing your specialist network you will cover the full recruitment process from start to finish.

We have a successful track record of developing our Delivery Consultants into expert recruiters. In this role, you can enter an industry with unlimited opportunities, learn from the best and develop your skills in a dynamic, supportive and fast-paced environment.

What are your responsibilities as a Delivery Consultant?

• Resourcing candidates for live jobs, to include database and job site searches, advertising and networking
• Contacting previously identified candidates to check availability for specific assignments
• On-going generation of marketable candidates by advertising, mail shots, headhunting, referrals and events
• Overall maintenance of database candidate files ensuring all information is entered and updated on a regular basis
• Registering new candidates in line with company administrative and legislative requirements
• Formatting CVs as required
• Responsible for identifying and informing consultants of potential sales leads gained from registration forms, references taken and conversations with candidates
• Arranging candidate interviews with clients, issuing confirmation letters/emails and briefing notes where relevant
• Placing job adverts onto relevant job sites, ensuring that all adverts comply with company and legal requirements
• Responding to incoming enquiries in a courteous and timely manner
• Ensuring a proactive and consistent service level for all clients through effective candidate matching and maintaining a professional approach at all times
• Ensuring a consistent level of service to all candidates by maintaining contact, updating them about their application and acting as an ambassador for the brand
• Adhoc projects and general administrative support
• Achievements of agreed KPIs and targets
• Be aware of and adhere to all policies and procedures, in particular the Company's Health & Safety, Modern Slavery and GDPR Polices

About You

• The basics: excellent communication, time management and organisational skills
• A keen focus on delivering outstanding customer service
• Strong attention to detail
• Great team skills, takes initiative and can work independently
• A friendly and professional manner
• Proficient IT / Microsoft Office skills

What are the benefits?

• Realise your true potential with a clear professional development plan
• Dedicated training with our experienced team
• Quarterly / monthly incentive schemes (hard work is recognised and rewarded)
• Holiday allowance
• A contemporary, modern office environment
• Unlimited earning potential
• 24/7 confidential support helpline
• Private healthcare insurance