Delivery Assistant – Two-Person Team, Customer-Facing, Pension

DHL; Tees Valley; On-site; Confidential; Full time

Benefits offered by this job

Pension scheme 8% employer

GP consultations

Discounts

Loans and mortgage advice

Job summary

DHL Supply Chain is seeking a Driver's Mate in Darlington to support two-person delivery teams, assisting with loading and delivering Next Home furnishings directly to customers. You will handle items from 5kg to 120kg, provide friendly service, and use handheld tech for delivery updates.

Training will be provided; expect 10–40 deliveries daily in a fast-paced environment. We value teamwork, a proactive attitude, and reliability as essential traits for this customer-facing role with a strong

Qualifications

• Physically fit and able to perform manual handling.
• Experience in home delivery, warehouse or retail environments preferred.
• Full training will be provided.

Responsibilities

• Assisting with loading, unloading and safe handling of items 5kg–120kg.
• Provide excellent customer service and act as a brand ambassador for DHL and Next.
• Stay in contact with the transport team and provide delivery updates using handheld technology.
• Support the driver to complete between 10 and 40 deliveries per day while following health and safety procedures.

Skills

Physically fit

Customer-facing

Team player

Tools

Handheld devices

Job description

DHL Supply Chain is seeking a Driver's Mate in Darlington to support two-person delivery teams, assisting with loading and delivering Next Home furnishings directly to customers. You will handle items from 5kg to 120kg, provide friendly service, and use handheld tech for delivery updates.

Training will be provided; expect 10–40 deliveries daily in a fast-paced environment. We value teamwork, a proactive attitude, and reliability as essential traits for this customer-facing role with a strong