Defence Software Supportability Lead

Quest Global Services; Bagstone; On-site; GBP 65,000 - 90,000; Full time

Job summary

Quest Global is expanding its Through Life Support Engineering team in the UK defence sector. The Software Supportability Manager will collaborate with an Integrated Logistics Support (ILS) team to strategise and implement support for products, systems and equipment, focusing on digital assets including hardware, software, firmware, data and network infrastructure.

You will lead the Software Support discipline, drive IPS quality across the program lifecycle, and work with stakeholders and

Qualifications

• Bachelor's degree in Engineering or closely related discipline
• Relevant supportability engineering in a highly regulated industry (aerospace, nuclear, maritime, infrastructure, etc.)
• Good understanding of hardware, software, firmware, data and network infrastructure for Defence products
• Experience owning end-to-end support deliverables
• Experience in investigations and assessment of support solutions using in-service data

Responsibilities

• Lead the Software Support discipline and ensure IPS activities quality throughout the program lifecycle
• Implement, transition and manage enhancement activities for digital assets across services and systems
• Represent and lead multiple working groups with stakeholders and industry partners
• Provide reports to suggest improvements in services
• Gather and manage requirements for future capabilities and support services

Job description

Quest Global is expanding its Through Life Support Engineering team in the UK defence sector. The Software Supportability Manager will collaborate with an Integrated Logistics Support (ILS) team to strategise and implement support for products, systems and equipment, focusing on digital assets including hardware, software, firmware, data and network infrastructure.

You will lead the Software Support discipline, drive IPS quality across the program lifecycle, and work with stakeholders and