Defence Admin Team Leader - Recruitment & People Ops

Serco; Idstone; Sur place; GBP 30 000 - 36 000; Plein temps

Avantages offerts par ce poste

Free onsite parking

Sports and activity clubs

Gym membership

Riding stables and lessons

Retail discounts

Volunteer day and payroll giving

Résumé du poste

Serco at Defence Academy of the UK, Swindon, is seeking a Team Leader to guide Joint Service Administration Unit and Workforce Operations. You will recruit, onboard, manage probation and ensure security clearance and IT access while delivering strong customer service.

You’ll drive performance through coaching and reviews, handle employee relations, and collaborate with MOD stakeholders. The role offers 37 hours per week and a starting salary of £33,175.41 plus excellent benefits.

Qualifications

• Proven experience leading and developing teams in a people-focused environment.
• Strong communication skills with the ability to engage confidently with colleagues and stakeholders at all levels.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.
• Experience handling sensitive employee matters and conducting difficult conversations with professionalism and fairness.
• Competent in Microsoft Office applications (Excel, PowerPoint, Word, Teams).
• CIPD Level 3 or 5 qualification or equivalent relevant experience.

Responsabilités

• Lead recruitment, onboarding and probation management with security clearance and access control.
• Provide day-to-day leadership for JSAU and Workforce Operations Team, ensuring wellbeing and service.
• Drive performance through regular one-to-one meetings, coaching and reviews.
• Manage employee relations and workforce administration including absence and flexible working requests.
• Build relationships with MOD stakeholders to assure performance and delivery.
• Support audits, inspections and data protection compliance.

Connaissances

Leadership

People management

Communication

Organisational skills

Sensitive matters handling

Formation

CIPD Level 3/5

Outils

Excel

PowerPoint

Word

Teams

Description du poste

Serco at Defence Academy of the UK, Swindon, is seeking a Team Leader to guide Joint Service Administration Unit and Workforce Operations. You will recruit, onboard, manage probation and ensure security clearance and IT access while delivering strong customer service.

You’ll drive performance through coaching and reviews, handle employee relations, and collaborate with MOD stakeholders. The role offers 37 hours per week and a starting salary of £33,175.41 plus excellent benefits.