Defect Lifecycle Lead (Jira & Reporting)

Onyx-Conseil; Croydon; On-site; GBP 52,000 - 72,000; Full time

Job summary

LA International is seeking a Defect Manager to oversee defects from Infrastructure and Application testing through to resolution. You will lead defect calls with Development, Test, Operational Teams, customers and third parties, and own the Defect Process with responsibilities spanning lifecycle management and dashboard reporting.

Prospective candidates should demonstrate strong communication, SDPLC knowledge, and the ability to perform under pressure while driving improvements across teams and

Qualifications

• Excellent oral, written and presentation skills required.
• Ability to chair and steer critical development meetings to a satisfactory outcome.
• Strong working knowledge of software development lifecycle.
• Experience working in high pressure environments.
• Ability to manage repeatable standard processes and resolve ad-hoc issues.

Responsibilities

• The management and control of all defects within the in-house development environments.
• To own and chair daily defect calls with lead Development, Test and Operational Teams, Customer and third parties and to provide clear minutes and actions.
• Definition, ownership and management of the Defect Process.
• Liaising with the Problem Management Team to ensure a clear and efficient interaction within overlapping processes, and to promote this with all customers.
• Ensuring all defects are entered correctly and controlled / managed as effectively as possible through their lifecycle.
• Maintaining absolute integrity of the defect database and ensuring a full audit trail for any changes made to defect status outside of the published defect process.
• Represent the regional position on defect status to both regional users and international staff on a regular basis.
• Creation of a Defect Dashboard for the status reporting on Defects and to Drive those defects through to successful conclusion

Skills

Communication

Facilitation

SDLC knowledge

Problem solving

Stakeholder management

Jira

MS Excel

Tools

Jira

MS Excel

Reporting tools

Job description

LA International is seeking a Defect Manager to oversee defects from Infrastructure and Application testing through to resolution. You will lead defect calls with Development, Test, Operational Teams, customers and third parties, and own the Defect Process with responsibilities spanning lifecycle management and dashboard reporting.

Prospective candidates should demonstrate strong communication, SDPLC knowledge, and the ability to perform under pressure while driving improvements across teams and