dedicated Healthcare Assistant

Cardiff and Vale University Health Board; North Shields; On-site; GBP 21,000 - 25,000; Full time

Job summary

Redburn Park Practice in North Shields is looking for a Healthcare Assistant to support clinicians in delivering high-quality patient care across a GP practice and PCN Health Hub. You'll perform clinical tasks, manage health checks, and help patients manage their wellbeing.

The role requires phlebotomy, blood pressure monitoring, and experience in a nursing team. GCSEs in English and Maths and a Care Certificate are desirable, with training provided.

Qualifications

• Experience of working in a nursing team.
• Care Certificate completed or in progress.
• Qualified in Phlebotomy and capable of phlebotomy tasks.
• GCSE English and Maths (C or above) required or equivalent.

Responsibilities

• Phlebotomy and BP monitoring.
• Chaperoning duties.
• Urine dips and processing lab samples for GP/nurse requests.
• Administer prescribed medications under PSDs.
• Health promotion - lifestyle advice on diet, exercise, smoking cessation and alcohol awareness.
• Diabetic foot checks and long-term condition management support.
• Data collection and collation for health and wellbeing needs.
• Vaccine/cold chain storage, monitoring and recording.
• Prepare clinical waste for collection.
• Support infection prevention and control measures.
• Maintain accurate clinical records per NHS guidelines.
• Assist with administrative and clinical tasks to ensure smooth practice operations.

Skills

Phlebotomy

BP monitoring

Chaperoning

Health promotion

Data recording

Education

GCSE English and Maths

Care Certificate

Job description

Are you a compassionate, proactive individual with a passion for providing high-quality patient care? We are looking for a dedicated Healthcare Assistant to join our friendly and supportive team, working flexibly between a small, well-established GP practice in North Shields and our PCN Health Hub. This is a fantastic opportunity to be part of a growing, innovative PCN team that is focused on delivering personalised care to the local community. You'll play a key role in supporting clinical staff, carrying out a range of vital health checks and procedures, and helping patients manage their health and wellbeing, The ideal candidate will work as part of the clinical team in delivering high-quality patient care. Duties include performing clinical tasks such as phlebotomy, blood pressure monitoring and health checks, as well as supporting long-term condition management and health promotion activities. The HCA will also assist with vaccination clinics, chaperoning, and maintaining clinical areas and equipment. Accurate record-keeping and working collaboratively as part of the wider multidisciplinary team are essential aspects of the role. This role includes participation in the Enhanced Access Service, with a requirement to work two 8:00pm finishes per week.

Interviews to be held on Monday 12th October 2026

Core responsibilities of this post but will depend on whether the successful candidate has undertaken the relevant training and competencies.

• Phlebotomy
• BP monitoring
• Chaperoning duties
• Urine Dips
• Processing and management of laboratory samples requested by GPs/nurses
• Administration of prescribed medications under PSDs
• Health promotion - Providing lifestyle advice on diet, exercise, smoking cessation, and alcohol awareness.
• Diabetic foot checks
• Supporting long-term condition management (e.g., diabetes, hypertension) through regular monitoring and collation of data.
• Assisting with the collection and collation of data on needs related to health and well-being
• Vaccine/cold chain storage, monitoring and recording
• Preparation of clinical waste ready for collection.
• Supporting infection prevention and control measures.
• Maintaining accurate clinical records in line with practice and NHS guidelines.
• Assisting with administrative and clinical tasks to ensure the smooth running of the practice.

Qualifications and Experience

• Experience of working in a nursing team
• Experience of dealing with vulnerable patients, Experience of working in Primary Care GP practice, Care Certificate
• Qualified in Phlebotomy
• GCSE Grade C or above in English and Maths

Redburn Park is a friendly, caring practice delivering high quality patient centred care to our practice population of 6,000 patients. We take pride in offering an excellent service to our patients whilst supporting each other. We are a training practice with strong links to Newcastle University Medical School.

North Shields Primary Care Network is a group of four GP Practices in North Shields who are working together with other health and social care providers and the voluntary sector with the aim of continually improving our community services in a sustainable way, that really makes a difference to the health and wellbeing of people living in North Shields and the surroundings areas. We have a collective list size of around 61,000 patients. Shields Health Hub is our PCN base, recently refurbished providing additional clinical and admin space for our member practices as well as working alongside District nursing and Talking Therapies. We are also home to a community garden which is managed by a dedicated team of volunteers.