Debt Solutions Advisor – New Business Onboarding

MoneyPlus; Manchester; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

25 days holiday allowance

Free cashback healthcare plan

Discounted gym and fitness deals

Cycle to work scheme

Professional training opportunities

Job summary

MoneyPlus is looking for New Business Debt Advisors to enhance customer experiences and provide tailored debt management solutions. You will engage with customers to understand their unique situations and recommend suitable financial solutions. The role involves high call volumes and collaboration across teams.

Join our supportive environment with opportunities for professional training and excellent employee benefits such as a minimum of 25 days holiday, wellbeing programs, and social events. Apply now and make a difference!

Qualifications

• Desire to make a real difference in customers' lives.
• Motivation to learn and grow.
• Ability to handle pressure in a fast-paced environment.
• Proactive and accountable mindset.
• Empathy for those facing financial difficulties.

Responsibilities

• Conduct rich conversations with customers to understand their circumstances.
• Recommend suitable solutions based on customer insights.
• Manage high call volumes and adapt approaches.
• Coordinate with multiple teams to build relationships.
• Use objection handling skills to ensure solution value.
• Maintain up-to-date administrative records.

Skills

Customer engagement

Communication skills

Resilience

Empathy

Problem-solving

Job description

MoneyPlus is looking for New Business Debt Advisors to enhance customer experiences and provide tailored debt management solutions. You will engage with customers to understand their unique situations and recommend suitable financial solutions. The role involves high call volumes and collaboration across teams.

Join our supportive environment with opportunities for professional training and excellent employee benefits such as a minimum of 25 days holiday, wellbeing programs, and social events. Apply now and make a difference!