Debt Recovery Officer

Wmjobs; Shrewsbury; On-site; GBP 23,000 - 30,000; Full time

Job summary

Shropshire Council is seeking a Debt Recovery Officer to secure the recovery of sundry debt and adult social care charges within the Finance Debt Recovery Team. The role offers a professional, supportive environment with opportunities to grow within the team.

Candidates should have experience in debt recovery, familiarity with debt recovery or sales ledger systems, and solid IT skills including Microsoft packages. Strong communication will be essential for resolving complex queries.

Qualifications

• Experience of working in debt recovery.
• Experience with debt recovery/sales ledger system.
• Competent in IT including Microsoft packages.

Responsibilities

• Provide efficient and effective recovery of sundry debt and adult social care charges.
• Work as part of the Council's Debt Recovery Team within Finance.
• Communicate with customers and other departments to resolve complex queries and apply appropriate processes.

Skills

Debt recovery

Sales ledger

IT skills

Microsoft Office

Tools

Debt recovery software

Sales ledger system

Job description

Shropshire Council are looking for a suitably experienced Debt Recovery Officer to provide efficient and effective recovery of sundry debt and adult social care charges as a member of the Councils Debt Recovery Team.

The Debt Recovery Team sits within Finance. You will be joining a professional and supportive group of colleagues. The work within the team is interesting and varied, especially given the diverse range of services provided by the Council. The team prides itself on helping its staff to grow and progress within their careers and we have several examples of team members that have gained qualifications and moved onto to more senior and leadership roles within the team.

We are seeking a Debt Recovery Officer who has experience of working in debt recovery and managing a wide portfolio debtor accounts. With experience of using a debt recovery/sales ledger system, working knowledge of debt recovery procedures and competent in the use of IT including Microsoft packages.

You will have excellent interpersonal skills including the ability to communicate with customers and other departments within the Council. You will have the ability to manage and resolve complex queries and identify the appropriate processes and procedures to follow and making judgements within these.

Attached documents
JD - Debt Recovery Officer.pdf
Advert - Debt Recovery Officer.pdf
PS - Debt Recovery Officer.pdf