Debt Recovery Officer — Handle Complex Debts with Impact

Wmjobs; Shrewsbury; On-site; GBP 23,000 - 30,000; Full time

Job summary

Shropshire Council is seeking a Debt Recovery Officer to secure the recovery of sundry debt and adult social care charges within the Finance Debt Recovery Team. The role offers a professional, supportive environment with opportunities to grow within the team.

Candidates should have experience in debt recovery, familiarity with debt recovery or sales ledger systems, and solid IT skills including Microsoft packages. Strong communication will be essential for resolving complex queries.

Qualifications

• Experience of working in debt recovery.
• Experience with debt recovery/sales ledger system.
• Competent in IT including Microsoft packages.

Responsibilities

• Provide efficient and effective recovery of sundry debt and adult social care charges.
• Work as part of the Council's Debt Recovery Team within Finance.
• Communicate with customers and other departments to resolve complex queries and apply appropriate processes.

Skills

Debt recovery

Sales ledger

IT skills

Microsoft Office

Tools

Debt recovery software

Sales ledger system

Job description

Shropshire Council is seeking a Debt Recovery Officer to secure the recovery of sundry debt and adult social care charges within the Finance Debt Recovery Team. The role offers a professional, supportive environment with opportunities to grow within the team.

Candidates should have experience in debt recovery, familiarity with debt recovery or sales ledger systems, and solid IT skills including Microsoft packages. Strong communication will be essential for resolving complex queries.