Debt Recovery Administrator

Corona Energy; Croxley Green; Hybrid; GBP 21,000 - 31,000; Full time

Job summary

Corona Energy in the United Kingdom is seeking a Debt Recovery Administrator to join our Credit Management team on a fixed-term contract, focusing on maximising debt recovery while supporting customers and managing legal recovery processes. You will manage debt recovery cases, liaise with customers, solicitors and third parties, maintain records, and contribute to reports and process improvements.

The role is hybrid with Tue-Thu in the office and Mon & Fri at home, with standard hours

Qualifications

• Experience handling debt recovery or similar collections processes.
• Proven ability to liaise with third parties and maintain records.
• Strong organisational and administrative abilities.
• Excellent attention to detail and accuracy.

Responsibilities

• Manage debt recovery cases and support legal recovery processes
• Work with customers and third-party agencies to resolve balances
• Maintain accurate records and process recovery-related transactions
• Produce reports and support continuous process improvements

Skills

Administrative skills

Attention to detail

Third-party experience

Multi-tasking

Job description

Are you an organised Administrator with a keen eye for detail and a passion for delivering results? We are looking for a Debt Recovery Administrator to join our Credit Management team at Corona Energy on a fixed term contract, helping to maximise debt recovery while supporting customers and managing legal recovery processes.

About the Role:

As a Debt Recovery Administrator, you will play a key role in managing debt recovery activity across a large customer portfolio. Working within a fast-paced team, you will liaise with third-party collection agencies, solicitors and insolvency practitioners, ensuring cases are handled efficiently and accurately. You will also support reporting, customer communications and process improvements that help drive team performance.

What You'll Be Doing:

• Managing debt recovery cases and supporting legal recovery processes
• Working with customers and third-party agencies to resolve outstanding balances
• Maintaining accurate records and processing recovery-related transactions
• Producing reports and supporting continuous process improvements

What We Are Looking For:

• Strong administrative and organisational skills
• Excellent attention to detail and accuracy
• Experience dealing with third-parties
• Ability to manage multiple priorities in a fast-paced environment

About Us

What can we offer?

This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes;

• Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one!
• Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success.
• Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition.
• Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values.

On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career!

Working Pattern

In this role you will be able to work on a hybrid pattern, with Tues-Thurs in the office and Monday and Friday at home. Our standard office hours are 0830 – 1700, Monday to Friday.

Working with us at Corona Energy

At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team recognising our outstanding employee experience!

To support this experience, we also offer our team;

• Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day.
• An annual focus on wellbeing with events and activities to support your health, wealth and inner-self!
• An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time.
• The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards.

If you are looking for a career that is all about positive energy, we would welcome your application!

Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments they may require in order to take part in our recruitment process.