Debt Process Optimization Manager

Adecco (Portugal); Stockport; On-site; GBP 64,000 - 84,000; Full time

Job summary

Adecco is seeking a Debt Process Improvement Manager for a 9-month assignment in the UK. The role focuses on improving collections strategies and debt lifecycle processes, requiring strong data analysis, problem-solving, and cross-team collaboration.

The position involves working with Operations, Finance, Data, Technology, and Regulatory teams to deliver system logic changes, business cases, and benefit tracking. 1 day in the office across Stockport, Leicester, or Edinburgh.

Qualifications

• Solid understanding of credit and collections data across the debt lifecycle.
• Ability to structure ambiguous problems and make evidence-based recommendations.
• Experience creating clear business cases and ratifying benefits post-delivery.

Responsibilities

• Develop, enhance, and maintain collections strategies, processes, and controls.
• Analyse data to identify debt risks, trends, and improvement opportunities.
• Design and implement debt management system logic changes translating requirements into rules.
• Create robust business cases for debt initiatives with costs, benefits, and risks.
• Track benefits post-implementation and communicate variances to stakeholders.
• Provide contingency cover for key team activities and stakeholder updates.
• Build trusted relationships with Operations, Finance, Data, Tech, Legal/Regulatory and Debt teams.
• Prepare concise updates and presentations for management with actionable steps.

Skills

Data analysis

Problem solving

Stakeholder management

Excel

Tools

Power BI

SQL

Job description

Adecco is seeking a Debt Process Improvement Manager for a 9-month assignment in the UK. The role focuses on improving collections strategies and debt lifecycle processes, requiring strong data analysis, problem-solving, and cross-team collaboration.

The position involves working with Operations, Finance, Data, Technology, and Regulatory teams to deliver system logic changes, business cases, and benefit tracking. 1 day in the office across Stockport, Leicester, or Edinburgh.