Datix Administrator

Birmingham Women’s and Children; Birmingham; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

Birmingham Women’s and Children’s NHS Foundation Trust is seeking a Datix Administrator within the Quality Governance team. You will ensure the Datix risk management system operates effectively to support patient safety and governance.

The role provides first-line IT support, data reporting, and training for staff, collaborating with Risk Managers, IT Services and RLDatix. Hybrid working arrangements are encouraged.

Qualifications

• Experience administrating a technical IT system.
• Strong IT skills – applications and technical tools.
• Experience reporting data analysis findings clearly.
• Experience in a customer-service facing role.

Responsibilities

• Administrate and maintain the Trust’s Risk Management software.
• Provide first-line IT and functional support to users.
• Offer comprehensive user support and advice on a day-to-day basis to staff

Skills

Data analysis

Customer service

Training

Guidance

Tools

Datix

IT Systems

Job description

Search through the open vacancies at Birmingham Women’s and Children’s.

This is YOUR place

• To be at the heart of brilliant care for women, children and young people.
• Where innovation, compassion, and opportunity meet to help transform lives.
• To make a unique impact from day one. As one of only two centres in the UK for women, children, and young people, this is where you can help bring prize-winning discoveries and game-changing innovations to life.
• To grow a thriving career and unlock your potential. Our unique and vast specialisms provide opportunities you won’t find anywhere else. No matter the career path you choose – you’ll have unwavering support for your ambition and a real investment in your learning.
• To discover a community of support. Where our strength comes from our people, who come from every walk of life and who work shoulder-to-shoulder across every discipline. Here, you’ll find a deep camaraderie and the support to take control of your career and find your passion – on the best days, and the toughest.

This is Birmingham Women’s and Children’s Trust.

This is your place, our place, the place.

Main area Healthcare Governance Grade NHS AfC: Band 4 Contract Permanent Hours Full time - 37.5 hours per week (Hybrid) Job ref 284-26-7584059-CONH-2

Site Birmingham Women's and Children's NHS FT Town Birmingham Salary £28,392 - £31,157 per annum Salary period Yearly Closing 14/10/2026 23:59

Flexible working arrangements may be considered and discussions with the recruiting manager regarding this are encouraged.

Job overview

The Datix Administrator is a key member of the Quality Governance team, responsible for ensuring the Trust's Datix risk management system operates effectively and supports patient safety, risk management, incident reporting, and governance processes across the organisation.

The post holder acts as the primary point of contact for system users, providing technical support, training, data reporting, and system administration while working closely with Risk Managers, Governance Leads, IT Services, and RLDatix.

The ideal applicant would have a mixture of skills and experience in system administration, data analysis, customer service and NHS services.

Main duties of the job

Administrate and maintain the Trust’s Risk Management software to ensure suitability for purpose

Provide first-line IT and functional support to the Trust’s Risk Management software users so that they can effectively and efficiently operate the system and overcome problems that may arise.

Provide comprehensive user support and advice on a day-to-day basis to staff

Working for our organisation

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person specification

PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

• Previous experience in administrating a technical IT system (e.g. managing access for users, making changes to technical systems as needs change)
• Good IT Skills – Applications and Technical

KNOWLEDGE & NATURE OF EXPERIENCE

• Previous experience of administrating a technical IT system
• Experience in reporting data analysis findings in an accessible and insightful manner
• Experience in a customer-service facing position, resolving user queries
• Experience providing information, guidance and training to users

ANALYTICAL AND JUDGEMENT SKILLS

• Ability to analyse data and present in a way that everyone can understand
• Experience in manipulating and analyzing large amounts of data and producing reports from it

Job Role

• Why would you like to undertake this role in this Trust?

Sponsorship:

Please note, visa sponsorship is only available for certain roles in line with current UKVI regulations. Please ensure the role you are interested in meets the criteria for sponsorship before submitting your application. If you would like more information, please visit: UK Visas and Immigration - GOV.UK

Artificial Intelligence (AI):

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.

Reasonable Adjustments:

BWC is proud to be a Disability Confident Employer, committed to fostering an inclusive environment for those with a disability, long term health or mental health condition. The Disability Confident scheme means we actively encourage applications from people with disabilities, long term health or mental health conditions, and we want to ensure our recruitment practices are inclusive and accessible to all. Our aim is to get the best out of every individual and if successful for interview, you will be asked if you require any reasonable adjustments (special requirements). We will strive to support and accommodate these requests where possible.

Safeguarding

As a Trust employee you are required to comply with all legislation and guidance relating to safeguarding children and adults with care and support needs, and promoting their health and welfare. You are required to inform the Head of Safeguarding of any safeguarding concerns about your own children or children you live with. This information will be treated in a confidential manner.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.