Datacentre Infrastructure Technician

RGR; Twickenham; On-site; GBP 53,000 - 65,000; Full time

Benefits offered by this job

Pension: matched up to 5%

Holiday: 25 days pro rata

Income protection

Cycle to work scheme

Professional training and development

Job summary

RGR in Hounslow near Heathrow is seeking a Data Centre Infrastructure Technician (Cabling & Install) for a 24/7 shift role in a live data hall environment.

You will install structured copper and fibre cabling, handle racking and stacking, patching, cabinet builds, and support clients while hitting SLAs and KPIs.

Qualifications

• Proven experience in structured cabling and physical ICT installation (copper and fibre).
• Experience with racking and stacking, patching, cabinet installs and cable management.
• Comfortable working in live, change-controlled environments under permit-to-work systems.

Responsibilities

• Installing and terminating structured copper and fibre cabling with neat, compliant cable management.
• Racking and stacking, patching, cabinet builds and modifications, and decommissioning.
• Infrastructure installations and break-fix tasks following method statements and change control.

Skills

Structured cabling

Racking & stacking

Patching

Cabinet installs

Cable management

Client-facing

Communication

Education

CNIDP/CDCTP

Job description

Data Centre Infrastructure Technician (Cabling & Install) Hounslow, Near Heathrow Structured Cabling, Racking & Installation Permanent Continental Days & Night Shift Pattern 58,927 per annum

We are recruiting for a Data Centre Infrastructure Technician to join a 24/7 shift team at a financial services data centre in Hounslow, near Heathrow Airport, working for a market-leading critical environments service provider.

This is a hands-on physical infrastructure role. You'll spend most of your shift on structured cabling, patching, racking and stacking, cabinet installs and modifications, and decommissioning in live data halls, working to strict client standards and SLAs. We're looking for technicians whose background is cabling and physical installation, not primarily server or hardware support.

Employment Package:

• Role: Data Centre Infrastructure Technician (Cabling & Install), shift based
• Status: Permanent, full time
• Shift pattern: Continental days and nights. 3 days, 3 nights (6 on), 4 off, 4 days, 6 off, 4 nights, 4 off.
• Salary: 58,927 per annum
• Holiday: 25 days pro rata
• Pension: matched up to 5%
• Income protection, death in service, cycle to work scheme and retailer discounts
• Company-funded training and development
• Location: Hounslow, near Heathrow Airport. Static site.
• Environment: Live data halls and comms rooms in a client-facing critical environment

Key Duties:

• Installing and terminating structured copper and fibre cabling, with neat, compliant cable management
• Racking and stacking, patching, cabinet builds and modifications, and decommissioning
• Infrastructure installations and break-fix tasks, following method statements, change control and e-permits
• Surveying ServiceNow requests to check cabling, cable management and cabinet specs are correct before install
• Monitoring site systems (BMS, SCADA, VESDA and electrical/environmental alarm tools) and escalating issues quickly
• Keeping data halls, comms rooms and stock records clean, tidy and up to date
• Liaising professionally with the client and supporting the Shift Leader to hit SLAs and KPIs

Requirements:

• Proven experience in structured cabling and physical ICT installation (copper and fibre), ideally in a data centre or comms room environment
• Experience with racking and stacking, patching, cabinet installs and cable management
• Comfortable working in live, change-controlled environments under permit-to-work systems
• Willing to work a continental days and nights shift rotation
• Fibre termination/testing, cabling certifications or CNIDP/CDCTP preferred but not essential
• Good communication skills and a professional, client-facing manner